Physician Services Supervisor

Northeast Nevada Regional Hospital

Job Title: People Services Generalist

Job Type: non-exempt

Your experience matters

Northeastern Nevada Regional Hospital is part of Lifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director People Services youre embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

This is more than an HR leadership role. Its an opportunity to shape the future of healthcare in rural Nevada by nurturing a positive engaged and high performing workforce. Reporting directly to the CEO and working closely with C-Suite the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated employees. With one highly functioning HR support professional as a direct report this leader will drive initiatives that enhance employee engagement support recruitment & retention and ensure alignment with the hospitals strategic objectives.

How youll contribute

Supervises daily staff activities for an assigned area or function.

ESSENTIAL FUNCTIONS:

• To perform this job an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
• Determines coordinates and supervises daily staffing assignments and levels.
• Provides direction orientation training coaching and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
• Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies procedures and protocols.
• Performs staff responsibilities as needed to fulfill required service levels.
• Leads the handling and resolution of complex issues and complaints.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information:

• Position serves both internal co-workers and external customers clients patients contractors and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g. HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.

SUPERVISORY RESPONSIBILITIES:
Lead the work of others who perform essentially the same work. May set priorities schedule and review work but have no responsibility to hire terminate review performance and/or make pay decisions.

Minimum Requirements
Education:

• Associates Degree in related field preferred
• Applicable work experience may be used in lieu of education

Skills and Abilities:

• Business Mathematical Skills -- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
  Ability to compute rates ratios and percentages and to draw and interpret graphs.
• Moderate Computer Skills -- Frequent use of electronic mail word processing data entry spreadsheets graphics etc. Ability to create maintain and incorporate simple functions into documents spreadsheets databases and presentations to support business objectives.
• Moderate Communication -- Regularly uses moderately complex oral and written skills. May train others in functional areas interact with others and make presentations to department or middle management.
• Routine Business Problems -- Problems encountered are routine somewhat repetitive and generally solved by following clear directions and procedures.
• Job Specific Impact -- Decisions generally affect own job or assigned functional area.
• Moderate Independent Judgement -- Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Moderate Planning/Organization -- Handle multiple tasks simultaneously with moderate complexity.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel bend crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

In hospital environment may be exposed to hazards and unusual elements which may include but are not limited to bloodborne pathogens and / or contagious illnesses toxic chemicals and biohazardous materials which may require extensive safety precautions and the use of protective equipment.

Noise level in the work environment is typical for an office and/or hospital environment.

Minimum overnight travel (up to 10%) by land and/or air.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More about Northeastern Nevada Regional Hospital

Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko County and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective safer and more available to all people. We are committed to providing our patients with the highest quality family-friendly care available.

Northeastern Nevada Regional Hospital is an Equal Opportunity Employer. Northeastern Nevada Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.