Customer Service Officer for an Apparel Company in Australia (Home Based Part Time)

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profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Fulfill manage process and track eCommerce online orders using NetSuite (ERP)
Handle inbound telephone calls / email & online chat enquiries
Investigate and resolve customer queries
Raise and manage stock transfers between stores
Assist accounts on customer payments
Field & solve retail store questions
Manage client enquiries and directing them to the relevant Manager where appropriate
Support Corporate Uniform division when necessary
Typing and data entry for projects as required
Various administration tasks
Retail administrative tasks
Retail Operational support


Required Skills:

Hands-on experience with Netsuite (ERP) Available to transition to full time in the future Proven work experience in customer service sales or administration Highly collaborative but able to work independently Excellent interpersonal and communication skills on the telephone Proficient in Microsoft 365 Proficiency in English both verbal and written Friendly professional detailed and service focused personality Ability to work in a fast-paced environment

Fulfill manage process and track eCommerce online orders using NetSuite (ERP) Handle inbound telephone calls / email & online chat enquiries Investigate and resolve customer queries Raise and manage stock transfers between stores Assist accounts on customer payments Field & solve retail store ...
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Company Industry

IT Services and IT Consulting

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