Adobe Campaign Trainer

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

Position Summary

We are seeking a passionate knowledgeable and dynamic Adobe Campaign Trainer to join our Adobe Premium Learning organization. The initial focus will be on training customers on Adobe Campaign but will quickly grow to include other Experience Cloud this role you will help customers partners and internal teams develop the expertise needed to maximize their success with Adobe.

This is an excellent opportunity for professionals with strong technical instructional and communication skills to work in a high-growth fast-paced and customer-facing environment. Your work will play a pivotal role in enhancing product adoption improving user proficiency and delivering memorable learning experiences.

Key Responsibilities

Training Delivery & Facilitation

Deliver high-quality training to diverse audiences including end users developers administrators and architects.
Teach using multiple modalities: Instructor-Led Training (ILT) Virtual ILT (VILT) public workshops and private onsite sessions.
Simplify complex concepts and make them accessible engaging and practical.

Curriculum & Content

Contribute to curriculum design content updates lab environment setup and continuous improvement projects.
Prepare and configure training environments using local systems AWS or other cloud-based classroom platforms.
Stay up to date with the latest Adobe Campaign and Adobe Experience Cloud enhancements.

Customer Engagement

Manage end-to-end training engagementsfrom scoping and preparation to delivery and follow-up.
Maintain strong customer satisfaction scores through excellent communication and instructional clarity.
Identify potential sales or education opportunities and route them to the appropriate teams.
Travel to customer sites as required.

Operational Excellence

Meet or exceed instructional utilization targets and quality benchmarks.
Apply excellent time-management organization and prioritization skills to handle multiple engagements effectively.
Maintain high customer satisfaction in all customer engagements.
Share voice of customer with the central learning team
Willingness to work based on customer preferred time and assigned region

Required Skills & Qualifications

Educational & Technical Background

Bachelors degree in a technical field (or equivalent experience).
Hands-on experience with marketing automation platforms such as Adobe Campaign (preferred) Marketo Salesforce Marketing Cloud Eloqua HubSpot etc.
Understanding of:
- Campaign orchestration and multi-channel workflows
- Audience segmentation and personalization
- Reporting analytics and performance measurement
- APIs (REST/SOAP) and integration concepts
- CRM and marketing data structures
Working knowledge of SQL RDBMS concepts HTML/CSS JavaScript (or other scripting technologies) and segmentation tools.

Instructional & Professional Skills

Proven experience delivering technical training workshops or enablement programs.
Strong presentation skills and command of the classroom (virtual and physical).
Ability to teach international and culturally diverse audiences.
Exceptional communication skills both written and verbal.
Strong attention to detail and ability to meet deadlines.
Flexibility to alter training methodology based on customer needs

Preferred/Good-to-Have Skills

Experience with APIs scripting and data hygiene best practices.
Exposure to Adobe Experience Cloud ecosystem.
Experience with enterprise-level CRM or Martech integrations.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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Our CompanyChanging the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos...