Director of Opening, Commercial Tools & Services
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
The Director of Opening Commercial Tools & Service will lead a team accountable for end-to-end commercial readiness across all new hotel openings conversions and acquisitions in the region. The Director will take proactive leadership in establishing innovative scalable standardized and constantly evolving frameworks for Sales Marketing and Revenue Management pre-opening activities for new build and transition propertiesensuring timely execution cross-functional alignment and a strong foundation for post-opening addition to project delivery the role drives capability building knowledge management and continuous improvement across the Greater China pre-opening ecosystem positioning the team as a strategic enabler of brand growth and market competitiveness.
This role will play an important role in supporting leadership team of Commercial Tools & Services to build Commercial Tools & Services center together to provide hotels with enhanced AI-enabled one-stop-shop providing access to 360 suite of tools services and content that outline strategic guardrails through consistent standards and assets.
CANDIDATE PROFILE
Technical Expertise
Minimum 10 years of progressive experience in hotel Sales Marketing or Revenue Management within an international hospitality environment; multi-brand experience strongly preferred.
Demonstrated mastery of commercial systems (e.g. CRS RMS PMS) and advanced proficiency in data analysis for strategic decision-making.
Strong command of Microsoft Office365 & other technological tools ability to produce high-quality deliverables under tight deadlines.
Professional project management certification is a plus.
Management Competencies
Proven ability to manage 30 complex parallel projects with competing priorities.
Exceptional cross-functional coordination influence skills and key stakeholders managementable to drive alignment without formal authority.
Experience leading remote or hybrid teams using digital collaboration tools effectively.
Strong organizational analytical and problem-solving capabilities with a process-optimization mindset.
Leadership Attributes
Balances strategic vision with hands-on execution; outcome-oriented with attention to detail.
Open minded with a flexible and innovative mindset.
Excellent verbal written and presentation communication skills; comfortable engaging senior stakeholders.
Customer-centric with a collaborative spirit and high emotional intelligence.
Self-motivated adaptable and resilient in fast-paced ambiguous environments.
Committed to diversity inclusion and talent development.
Education & Logistics
Bachelors degree in Hospitality Management Business Marketing or a related field (or equivalent experience).
Willingness to travel.
CORE WORK ACTIVITIES & KEY RESPONSIBILITIES
Strategic Leadership
Develop and continuously refine a multi-brand commercially robust pre-opening framework for Sales Marketing and Revenue disciplines.
Establish data-driven project evaluation models to prioritize resources and optimize support allocation.
Identify systemic gaps or trends in pre-opening processes and lead initiatives to enhance service quality efficiency and financial outcomes.
Project Execution & Business Function Goals
Manage a portfolio of 30 concurrent hotel openings conversions or acquisitions across all Marriott brands in Greater China.
Lead the development and implementation of the Sales & Marketing Pre-Opening Critical Path
Oversee key commercial milestones: system activation Open to sell status OTA onboarding and segment-specific opportunity pipelines (Corporate Group Aircrew Catering etc.).
Connect new Sales Leader onboard with Marriott GSO network and Account Sales Office (ASO)
Support system activation activities and hotel available to sell
Ensure seamless handover to on-property Sales Marketing and Revenue teams at least three months before opening and support the final countdown process as needed.
Maintain up to date Global and Continent programs & initiatives to be included in the Pre-opening Critical Path
Support on company and Continent level growth projects
Cross-Functional Collaboration
Collaborate with other function teams on cross-functional issues and drive win-win resolutions without direct authority.
Quality Assurance & Knowledge Management
Implement digital dashboards for real-time tracking of project timelines risks and KPIs across the portfolio.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
