Site Manager, Primary Care at Lantana Square & Primary Care at Linden Hill

The Medical Group of ChristianaCare is looking for a Site Manager to cover Primary Care at Lantana Square and Primary Care at Linden Hill.

The Site Manager will oversee ambulatory practice support staff and ensure compliance with daily workflows and clinic operations. The Site Manager will provide front-line leadership guidance and problem-solving serving as the primary point of accountability when expectations are not this role The Site Manager will support team members in delivering high-quality patient care. The typical scope includes managing 13 clinics with 20 or more caregivers.

Primary Care at Lantana Square is located at 84 Lantana Drive in Hockessin Delaware. Primary Care at Lantana Square provides comprehensive family medicine for patients of all ages. Our team of physicians and nurse practitioners offers expert care welcoming new patients and focusing on preventive health and wellness. Services include primary care for children and adults gynecology and womens health immunizations physical exams preventive medicine and treatment for both acute and chronic conditions. At Primary Care at Lantana Square the Site Manager will oversee a team consisting of two registered nurses three medical assistants and two medical office assistants.

Lantana Square ChristianaCare

Primary Care at Linden Hill is located at 100 South Riding Boulevard in Wilmington Delaware. Primary Care at Linden Hill provides comprehensive medical services for adults and children. Our offerings include gynecology and womens health immunizations physical examinations preventive medicine and treatment for both acute and chronic conditions. At Primary Care at Linden Hill the Site Manager will oversee a team consisting of four registered nurses five medical assistants and three medical office assistants.

Linden Hill ChristianaCare

Work Schedule:

• Monday through Friday from 8am to 5pm

Duties / Responsibilities:

The Site Manager will be involved in leading the recruitment onboarding retention and offboarding activities of ambulatory practice caregivers including medical assistants and office assistants. The Site Manager is involved in conducting check-ins and annual performance evaluations providing on-site support for daily problem-solving and ensuring clinic staffing is in place to support activities and services. The Site Manager monitors and coaches front desk caregivers and non-provider caregivers to ensure standard operating procedures and workflows are followed. The Site Manager will be involved in conducting daily charge and cash reconciliations in accordance with established policies and procedures maintaining supply levels and planning and leading monthly clinic meetings with non-provider caregivers. The Site Manager supervising and training non-provider caregivers on daily cash handling and copay collections. The Site Manager approves caregiver timecards adhering to departmental safety rules and reporting any unsafe activities conditions hazards or safety violations to the supervisor.

Compensation / Benefits:

• Full Medical Dental Vision Life Insurance etc.

• Two retirement planning offerings including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out

• 12 week paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets insurance and much more!
  

Education / Requirements:

• High School diploma required. Associates degree preferred.

• 2 years of office practice experience required; supervisory experience preferred.

Strengths and Qualities:

You must possess proven change leadership skills strong communication and team-building abilities and a strong understanding of accounting principles. You must create a sense of shared ownership and accountability within the team manage physician practice communication and work processes independently and adjust to changing workloads. You must have knowledge of organizational policies and practices and are adept at directing people of diverse backgrounds and responsibilities.

When we lead with love excellence is inevitable.
#LI-HB1

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

Manager