T&T- Customer- M&C-Senior Consultant | SAP Hybris BA | Mumbai
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Job Summary
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Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders and organizations shaping the future of the region and indeed the world beyond.
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The Team
Deloittes Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization data management performance management and next-generation analytics and technologies including big data cloud cognitive and machine learning.
We are looking for an experienced SAP Commerce Support Engineer to provide technical and functional support for SAP Commerce (Hybris) applications. The ideal candidate will troubleshoot issues perform system monitoring and ensure the smooth operation of the e-commerce platform while collaborating with cross-functional teams.
SAP Commerce Business Analyst
Location: Mumbai (Work from Office Mandatory)
Experience Required: 5-8 Years
About the Role
We are seeking an experienced SAP Commerce Business Analyst (BA) to act as the critical link between business stakeholders and technical teams ensuring that the SAP Commerce Cloud (formerly Hybris) platform is implemented effectively to meet specific e-commerce needs.
Key Responsibilities
- Requirements Management: Lead requirements gathering and analysis sessions for e-commerce features like product search order management promotions and content management (WCMS/PCM).
- Documentation: Create and maintain detailed documentation including functional specifications process flows (as-is/to-be analysis) user stories and user guides.
- Stakeholder Collaboration: Manage communication and alignment across business owners project managers and technical teams (developers QA architects) to ensure project success.
- Solution Design & Configuration: Work closely with solution architects and developers to design solutions configure the SAP Commerce platform and map requirements to standard SAP Hybris features.
- Integration Coordination: Coordinate integration efforts between SAP Commerce and other systems such as SAP ERP CRM and third-party services using APIs and middleware.
- Testing Support: Support QA and UAT by coordinating testing activities clarifying acceptance criteria and validating fixes.
- Agile Participation: Actively participate in Agile and Scrum processes including writing epics and managing product backlogs.
- Training and Support: Provide end-user training and day-to-day application support troubleshooting issues and documenting work instructions.
Required Skills and Qualifications
- Experience:
- 5-8 years of experience as a Business Analyst with strong exposure to e-commerce implementations.
- Proven experience with SAP Commerce (Hybris) implementations in B2B and/or B2C domains.
- Technical Knowledge:
- Strong functional knowledge of key SAP Commerce modules: WCMS PCM PIM Order Management Payment gateways and associated cockpits.
- Understanding of SAP Hybris platform architecture and data modelling concepts.
- Soft Skills:
- Exceptional business process and analytical skills with strong problem-solving ability.
- Excellent communication collaboration and stakeholder management skills.
- Proficiency with project management and Agile tools such as Jira Azure DevOps and Confluence.
Education: B.e/
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Required Experience:
Senior IC
Key Skills
- Clerical
- Agency
- Change Management
- B2C
- Apache
About Company
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals with headq ... View more
