Regional Service Delivery Lead, APAC

Use Your Power for Purpose

AsRegionalService Delivery LeadAPAC you will play a pivotal role in the Global Business ServicesSource-To-Pay (S2P)division. Your work will directly contribute to improving patients lives by ensuring efficient and effective service delivery across APAC. You will be part of a dynamic team dedicated to innovation and excellence making a tangible impact on healthcare outcomes. As a key member of theS2POperations global team you will provide leadership and planning to ensure proper execution of sourcing and contracting activities.

What You Will Achieve

• Provide strategic direction oversightand full accountability forregionalservice deliveryin APAC of Source-To-Pay (S2P) solutions delivered by the engaged external third-party Business Process Outsourcing (BPO) partner ensuring alignment with Pfizers goals and compliance with contractual agreements.
• OverseeBPOsourcing and contracting execution ensuring quality compliance and adherence to SLAsand KPIsfor the APAC region.
• Act as the point of contact and escalation for business stakeholders S2P Category teamsand BPO partnersfor the APAC region.
• Develop andmaintainrelationships with key stakeholders drive operational excellence andidentifyprocess improvements and risks.
• Support procurement technology enablement team development and performance evaluationof the BPO partner.
• Champion innovation knowledge sharing and collaboration across functions to achieve strategicobjectives.

Here Is What You Need (Minimum Requirements):

• BA/BS with at least7years of experience MBA/MS with at least6years PhD/JD with at least 1 year.
• Strong project management skills andexpertisein service delivery within a large organization.
• Proficiencyinfinancial management resource allocation and procurement processes (Sourcing to Contracting).
• Advanced analytical organizational and leadership skills.
• Experience with SAP Ariba suite (AribaeSourcing Contract Workbench) or similar enterprise procurement software.
• Excellent communication interpersonal and team leadership abilities.
• Detail-oriented self-starter and able to work independently.
• Advanced MS Office capabilities (Excel PowerPoint Word).
• English language fluency.

Bonus Points If You Have (Preferred Requirements):

• Experience as a team leader/manager within a Shared Service Center or Center of Excellence.
• MCIPS or equivalent professional procurementqualification.
• Sourcing and contracting experience in categories such as Office Equipment IT Marketing Packaging Manufacturing Construction Professional Services R&D Direct Materials.
• Fluency inadditionallanguages (Spanish German Mandarin French Dutch Italian Japanese Korean Portuguese Arabic).

Other Job Details

• Last day to apply: January 9 2026
• Work location: Hybrid - onsite an average of 2.5 days per week or as the business requires.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.