Account Manager (Future Opportunity)

At HopSkipDrive our goal is to create opportunity for all through mobility.

Were a technology company that solves complex transportation challenges where there is a heightened need for safety equity and care. Through our marketplace we connect kids older adults or anyone needing extra support to highly-vetted caregivers on wheels. Through our software we solve the biggest transportation challenges facing schools and school districts around the country.

Founded by three moms as a solution to their own transportation challenges weve now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace making the Inc. 5000 list four times as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.

At HopSkipDrive we are constantly growing and anticipate needing talented individuals like you to join our team in the near future. While we do not have an immediate opening for this specific role we are proactively building a pipeline of high-potential candidates who are ready to hit the ground running when a position becomes available. Our Talent Acquisition team will review your application and assess your fit for future openings. If your profile aligns with our future needs a recruiter may reach out to schedule a brief informational conversation to learn more about your experience and career candidates will be placed into our exclusive Revenue pool and contacted when a matching role officially opens.

Who We Are:

We are a driven mission-focused team passionate about transforming transportation through innovation and impact. Rather than just selling a service we build lasting partnerships with school districts and government agencies solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions.

As a Revenue team our goal is clear: drive revenue growth deliver value to our clients and redefine whats possible in mobilitywhile making a meaningful difference for those who need it most.

To excel in this role you will be expected to take ownership of and demonstrate the following key job responsibilities:

• In-Person Client Engagement: Dedicate 2-3 days each week to on-site client visits to foster relationships deepen understanding of client needs and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required.
• Spearhead Enterprise Growth: Drive the success of HopSkipDrives rapidly expanding Enterprise business by achieving ambitious revenue growth targets and delivering impactful results.
• Manage Client Accounts: Retain and expand a portfolio of existing clients by delivering exceptional service actively identifying upsell and cross-sell opportunities and building a robust pipeline of new prospects.
• Seek Net-New Opportunities: Proactively identify potential leads pinpoint key stakeholders within client organizations and leverage existing networks to uncover additional opportunities to deliver value with key stakeholders across school districts and government departments .
• Communicate Tailored Value: Leverage a consultative approach to identify transportation challenges and opportunities crafting tailored solutions that align HopSkipDrives offerings and value proposition with client needs.
• Partner Cross-Functionally: Collaborate with internal teams including Support Product Trust & Safety and Operations to implement client feedback and optimize our offerings to their needs.
• Lead Pricing Discussions: Drive pricing negotiations and shape strategic approaches to ensure long-term client alignment and growth in your metro.

Who You Are

Youre passionate about building strong client relationships driving sales growth and delivering impactful solutions. With expertise in account management you confidently support school districts navigate client challenges and identify opportunities to expand and retain business. Youre motivated by results and thrive in dynamic environments where your contributions directly drive to success.

With the required qualifications and necessary experience listed below your impact will be tangible and immediate:

• Strategic Sales Expertise: 2 years of experience in sales account management or a related role. Strong background in developing and executing comprehensive account plans identifying upsell and cross-sell opportunities and delivering solutions that align with client needs and business goals.
• Proven Relationship Building: Demonstrated success in cultivating strong trust-based and empathetic relationships with clients and internal stakeholders in an account management or sales based role.
• Cross-Functional Collaboration: Strong experience working effectively in cross-functional teams collaborating with multiple departments to achieve shared goals and drive business success.
• Critical Thinking and Problem-Solving: Strong ability to identify challenges analyze data and develop creative solutions to address client needs overcome obstacles and drive sales performance.
• Organizational Skills: Demonstrated ability to manage multiple client accounts prioritize tasks effectively and maintain a well-organized pipeline to meet sales targets in a fast-paced environment.
• Goal-Driven Focus: Track record of consistently exceeding targets and achieving measurable results with a sharp focus on delivering outcomes that align with company objectives.
• Advanced Presentation Skills: Proven ability to craft and deliver persuasive engaging presentations to a range of audiences including clients internal teams and leadership.

Our Investment In You:

We want you to be an owner in our company and share in executing our vision so every full-time employee has addition we offer flexible vacation medical dental vision and life insurance 401(k) FSA and an opportunity to work for a uniquely positioned VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is an $85000 base with an OTE of $125000 - $130000. This position is remote and as such compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidates relevant work experience skill set certifications and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected class.

NOTE* This role will be remote but candidates must be based in the Great Lakes MI area. There will be travel required.