Program Manager II

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Our team and what well accomplish together

The Mobility Postpaid Brand Strategy team is focused on developing and delivering the mid to long-term strategies for TELUS and Koodo Mobility brands and products. We aim to optimize and evolve the value propositions across rate plan suites device programs multi-user constructs rewards programs and service experiences. Our ultimate goal is to drive brand differentiation and improve Mobility EBITDA and Household Customer Lifetime Value (CLV) by enhancing and simplifying product journeys and ensuring the optimal introduction of new products into the market.

We are seeking a highly organized proactive and results-oriented Program Manager to join the TELUS and Koodo Mobility Brand and Marketing Strategy team. This role is essential for bringing structure clarity and discipline to our critical marketing programs and projects.

You will own the program management framework and execution for the teams initiatives driving momentum from planning through execution. You will be the central pivot point ensuring all activities milestones and cross-functional dependencies are tracked communicated and delivered on time. This role requires an ownership mentality and a commitment to maintaining the highest standard of project governance.

What youll do

The Program Manager will be accountable for establishing and maintaining the operational structure for the teams programs including:

Program & Project Governance:
- Develop implement and maintain standardized project and program management templates for tracking activities milestones key dependencies and progress against established timelines
- Create and manage a centralized repository for all project documentation and status reports
Meeting Management & Communications:
- Proactively plan schedule and lead all regular project meetings including internal team sync-ups cross-functional working sessions and leadership status updates
- Develop and distribute clear concise meeting agendas in advance ensuring all participants are prepared
- Coordinate and consolidate updates from team peers and cross-functional partners (e.g. Technical Program Managers Operations) to inform status reports
- Lead the creation of high-quality presentation material for status reviews and executive briefings working in close partnership with the marketing strategy primes.
Driving Execution:
Maintain an ownership mindset over the project/program management frameworks and processes used by the team
Act as the primary driver for follow-ups and coordination ensuring that accountability is clear and action items are completed in a timely manner
Proactively identify potential risks or roadblocks and work with team members and leadership to escalate or resolve issues
Ensure alignment between the Brand and Marketing Strategy team and other functional teams throughout the project lifecycle

Qualifications

What you bring

3 years of experience in project management program management or a similar coordination/operational role preferably within a fast-paced evolving environment like marketing technology or telecommunications
Exceptional organizational skills and attention to detail with proven ability to manage multiple projects under tight deadlines
Excellent verbal and written communication skills with the ability to communicate complex information clearly and tailor messaging for different audiences (working teams vs. leadership).
Experience with project management tools (e.g. Asana Figma ) and proficiency in Google Workspace (including Slides Sheets Docs and Forms)
A track record of being proactive in seeking out necessary information coordinating updates and pushing projects forward without constant direction

Great-to-haves

While not strictly required the following experience and attributes will make a candidate stand out:

Experience working within theMobility Telecommunications or Brand/Marketing sectors
PMP PRINCE2 or other recognized project/program management certifications
Experience in developing or refining new operational processes and templates for a team or department
Proven ability to successfully navigate and coordinate with large diverse cross-functional teams (e.g. Marketing Product Technology Legal)

Required Experience:

Manager

Description Our team and what well accomplish togetherThe Mobility Postpaid Brand Strategy team is focused on developing and delivering the mid to long-term strategies for TELUS and Koodo Mobility brands and products. We aim to optimize and evolve the value propositions across rate plan suites devic...