Assistant ManagerManager(Luxury Spa)(FT or PT)(1000 Signing Bonus)

Walnut Creek, CA - USA

Hourly Salary: $ 25 - 32

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
Competitive salary
Free food & snacks
Free uniforms
Health insurance
Paid time off
Bonus based on performance
Signing bonus

Position Title: Assistant Spa Manager

Reports To: Spa Director

Status: Full-Time and/or Part-Time Non-Exempt

OUR PURPOSE

Woodhouse Spa exists to change lives by delivering memorable unique and transformative guest experiences. A strong and cohesive leadership team is essential to this mission and the Assistant Spa Manager plays a key role in supporting operational excellence and team success.

POSITION OVERVIEW

The Assistant Spa Manager supports the Spa Director in daily operations staff management and ensuring exceptional guest service. This leader must be results-oriented organized energetic and committed to fostering a positive and inclusive work environment. The role requires knowledge of:

The Woodhouse Way: brand standards vocabulary and protocols
Service menu
Product knowledge
Opening/closing procedures
Scheduling and inventory management
Spa management software (Meevo Zenoti etc.)

This position directly supervises the Front Desk Team and assists in hiring onboarding training coaching and performance management. Flexible availability including evenings weekends and holidays is required.

ESSENTIAL DUTIES & RESPONSIBILITIES

Employee Management

Supervise daily work of spa team members in accordance with company policies.
Hire train coach and when necessary participate in termination decisions.
Conduct timely and meaningful performance evaluations.
Ensure compliance with employment laws safety regulations and company policies.
Foster a positive respectful and professional work environment.
Process review and submit payroll accurately.
Coordinate staff schedules and step in during gaps or call-outs.
Maintain a regular management presence to ensure smooth operations.

Operations Management

Support Spa Director and ownership with all aspects of spa operations.
Monitor safety security and functionality of facilities equipment and POS systems.
Perform regular inspections to ensure cleanliness organization and maintenance.
Coordinate repairs vendors supply ordering and inventory management.
Assist with customer service resolutions and overall guest experience excellence.
Support marketing execution (digital print) staff development and training.
Ensure staffing coverage aligns with guest flow and operational needs.

Financial Accountability

Assist in managing financial performance to meet or exceed service retail and gift card revenue goals.
Track report and analyze financial and operational data.
Participate in forecasting planning and monthly action plans.
Review financial statements to identify trends variances and opportunities for improvement.
Support annual budgeting and long-term strategic planning with ownership.

Communication & Relationships

Communicate professionally with leadership team members vendors and guests.
Promote positive internal and external relationships.
Follow up promptly and maintain strong communication channels.
Participate in all required meetings trainings and spa events.

Corporate Goals & Expectations

Ensure compliance with all company policies procedures and safety goals.
Support improvement initiatives and make proactive recommendations to optimize operations.
Maintain professional appearance conduct and reliability.
Prioritize personal and professional development.
Perform additional duties as assigned to support efficient spa operations.

QUALIFICATIONS & SKILLS

Ability to understand and apply company policies labor laws and operational procedures.
Experience in personnel management including hiring training and coaching.
Basic financial understanding for budgeting reporting and KPI tracking.
Knowledge of sales marketing strategies and service promotion.
Strong problem-solving reasoning and decision-making skills.
Excellent written and verbal communication abilities.
Proficiency with Microsoft Office and spa management software.
Positive attitude leadership presence and strong organizational skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Daily in-person attendance required.
Ability to multitask in a fast-paced environment.
Frequent standing walking speaking typing and interacting with staff and guests.
Ability to lift up to 40 lbs and perform bending reaching kneeling and other physical tasks.
Ability to maintain focus manage stress and meet deadlines.
Regular cleaning and disinfection of high-touch areas.
Frequent handwashing or sanitizing required.

GENERAL EXPECTATIONS FOR ALL WOODHOUSE TEAM MEMBERS

Adhere to all spa policies and procedures.
Maintain a safe and clean workspace.
Demonstrate positivity respect teamwork and accountability.
Communicate proactively with supervisors.
Meet attendance punctuality and performance standards.
Participate in required events and assignments.
Complete other duties as required.

Compensation: $25.00 - $32.00 per hour

Passion Meets Purpose at Woodhouse

At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Required Experience:

Manager

Benefits:401(k)Competitive salaryFree food & snacksFree uniformsHealth insurancePaid time offBonus based on performanceSigning bonusPosition Title: Assistant Spa ManagerReports To: Spa DirectorStatus: Full-Time and/or Part-Time Non-ExemptOUR PURPOSEWoodhouse Spa exists to change lives by delivering ...