Applications Officer WES 25047

• Provide general information concerning public housing to applicants potential applicants general public and third parties as appropriate.
• Screen applications for eligibility and provide recommendations regarding suitability of applicants.
• Advise applicants regarding their application and wait list placements.
• Identify and refer applicants who may be eligible for priority selection for housing.
• Provide where practical information to applicants regarding suitable alternate housing programs.
• Conduct home visits where appropriate for the purpose of confirming eligibility reviewing suitability and determining housing requirements.
• Prepare necessary follow-up letters and reports after completing home visits in accordance with established policies and procedures.
• Respond to correspondence in a timely manner.
• Prepare and maintain up-to-date applicant files and applicant status including maintaining timely record of applicant contracts.
• Select applicants for available units on a timely basis in accordance with established policies and procedures.
• Ensure that application updates are carried out in accordance with established policies.
• Managing transfers on the waitlist.

Must Have

• Successful completion of a diploma program in a related field plus four years related experience or an equivalent combination of training and experience.
• Sound analytical skills judgement and discretion are required to respond to inquiries to prioritize work to meet month end year-end and other transaction/reporting deadlines.
• Strong keyboarding skills with working knowledge of Microsoft Office with intermediate to excellent skills in Microsoft Excel.
• Excellent knowledge of office procedures and practices are required to maintain accurate and secure files track and follow-up information/report requests and manage petty cash.
• Strong organizational and time-management skills to set priorities and meet deadlines.
• Good knowledge of Housing Authority policies procedures and practices is required to respond accurately to inquiries from internal or external sources applicants and tenants.
• Client service oriented with communication skills both verbal and written.
• Interpersonal skills to deal with co-workers tenants contractors and vendors other departments and the public in a positive tactful courteous and cooperative manner.
• Ability to work independently with little supervision as well as in a team environment.
• Works cooperatively with others and displays a positive attitude to further the goals of the organization.
• Ability to exercise tact discretion sound judgment and initiative when investigating questioning and dealing with inquires requests and submissions that are sensitive and confidential in nature.
• Adaptable to change as the job requires and is receptive to new ideas and willing to try new methods and approaches.

Nice to Have

• Working knowledge of Yardi Property Management software is an asset.

The Fine Print

An equivalent combination of training education and experience may be considered.

Occasional travel may be required within the Western District.

At the Nova Scotia Provincial Housing Agency (NSPHA) we take pride in managing maintaining and operating government-owned public housing across the province. From single-family homes to high-rise apartments our goal is simple: to provide safe affordable housing that helps individuals and families build better lives in communities where they can thrive.

When you join our team youll work alongside dedicated professionals who care deeply about making a positive impact and providing exceptional service. We offer a competitive total compensation package that recognizes your contributions supports your well-being and gives you the opportunity to be a part of something meaningful. Together we are shaping the future of public housing in Nova Scotia. If youre ready to make a difference wed love to hear from you. Apply today!

• Salary: $25.35 - $31.06 hourly (PR 04)
• Schedule: 35-hour work week

Full-time permanent employees also receive:

• Comprehensive benefits including health dental life insurance and pension
• Paid vacation holidays sick time and additional leaves
• Work-life balance supports such as modified work weeks
• Professional development and career growth opportunities
• Employee and Family Assistance Program

Apply Today

We value diversity and are committed to fostering an inclusive workplace that reflects the communities we serve. If you require accommodation at any stage of the process please let us know. If youre part of an equity group we encourage you to self-identify when applying.

Please submit your application through . We thank all applicants for their interest but only those selected for an interview will be contacted.