Sr. Project Plumbing Manager

Company Overview

Founded in 1952 Marsden Services is a nationally recognized provider of comprehensive facility services. We deliver high-quality janitorial security mechanical calibration emergency response and facility management solutions to clients across the country.

Through our subsidiary Signature Mechanical we bring decades of mechanical contracting expertise to industrial and commercial clients across Minnesota. Signature Mechanical is known for excellence in commercial plumbing piping and service maintenancepriding ourselves on operational quality and client-first service.

At Marsden our people are our greatest strength. We invest in our employees support professional development and provide opportunities for long-term growth. A career with Marsden means joining a company that values expertise leadership and meaningful impact.

Summary

The Sr Project Manager role is a hybrid role combining estimating project management customer service and operational leadership. This position oversees commercial plumbing and piping projects with a strong emphasis on retrofits buildouts tenant improvements and recurring client support. The role is designed for a mechanically skilled leader who can manage project execution maintain client relationships and ensure excellent service delivery.

This position leads projects from initial scope development and estimating through construction closeout and long-term customer care. Responsibilities include securing competitive pricing from vendors generating proposals coordinating field teams managing project budgets and maintaining accurate job documentation. The Sr Project Manager also serves as a trusted client-facing representative ensuring the highest levels of communication responsiveness and satisfaction.

This is an ideal role for a plumbing/mechanical professional who is skilled at both technical project delivery and customer relationship management and who thrives in a dynamic environment with a wide range of projects.

Key Responsibilities

Project Management & Execution

• Lead and manage assigned plumbing and mechanical retrofit and build-out projects from kickoff through closeout ensuring alignment with scope budget and organizational standards.

• Oversee all estimating activities including takeoffs vendor pricing proposal development and customer presentations.

• Ensure projects are completed on schedule within scope and within budget proactively identifying risks and implementing corrective strategies.

• Coordinate with field plumbing technicians subcontractors (piping controls rigging insulation) estimators and vendors to maintain workflow efficiency.

• Manage mechanical permits submittals RFIs change orders T&M tickets and all closeout documentation.

• Monitor weekly job costs labor hours productivity and material usage; adjust labor and resources as required.

• Ensure project quality and safety standards are met; perform periodic site visits to monitor progress and resolve issues.

Customer-Facing Leadership

• Serve as the primary point of contact for assigned clients; build long-term relationships based on trust responsiveness and value.

• Conduct on-site client meetings walk-throughs and project reviews to maintain transparency and alignment.

• Provide consultative solutions to clients identifying opportunities for system upgrades retrofits and future work.

• Support customer service efforts for ongoing plumbing and piping maintenance ensuring timely follow-up and communication.

Operational Support

• Participate in weekly Operations Meetings to review project performance financials risks and labor needs.

• Support onboarding and training for plumbing/piping technicians promoting consistency and high standards across the team.

• Collaborate with leadership to improve processes workflows and project delivery methods.

• Maintain effective communication with general contractors vendors field teams and internal departments throughout the project lifecycle.

Experience & Qualifications

• 5 years of proven experience in plumbing/mechanical project management estimating or field leadership.

• Strong background in commercial plumbing/piping retrofits tenant improvements and mechanical construction.

• Experience managing mechanical service contracts or ongoing client accounts preferred.

• Strong financial acumen with the ability to manage budgets labor materials and schedules.

• Self-motivated organized and customer-focused with excellent follow-through.

• Strong people skills; able to build trust with clients technicians and subcontractors.

• Excellent verbal and written communication; able to represent the company professionally.

• Demonstrated ability to improve processes standardize workflows and implement best practices.

Measures of Success

• Plumbing and mechanical retrofit/build-out projects completed on time within budget and according to specifications.

• High client satisfaction and retention through proactive communication and relationship management.

• Strong forecasting job-cost control and documentation accuracy across all assigned projects.

• Increased operational efficiency through improved processes and team coordination.

Business Conduct

• Follows Marsdens values and Code of Conduct.

• Promotes and models safe work practices.

• Treats coworkers with respect and communicates professionally.

• Champions improvements and supports change initiatives.

• Ensures personal compliance with company Operating Standards.

EEO Statement

Marsden Services provides equal employment opportunities (EEO) to all employees and applicants without regard to race creed ancestry sexual or affectional orientation marital or veteran status color religion sex national origin age disability genetics status with regard to public assistance or any characteristic protected by law.

Other Duties

This job description is not intended to be a comprehensive list of all duties. Responsibilities may change at any time with or without notice.

Required Experience:

Manager