Policy Management Executive - Business Support

Intelligent Solutions Recruitment Specialists

Job Location:

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 7 days ago

Vacancies: 1 Vacancy

Department:

Insurance

Job Summary

General Overview:

Our client a leading global Insurance company is looking to hire a Policy Management Executive to join their team in Riyadh KSA. We are looking for candidates with a strong background in Business Support activities and prior experience in issuing and setting up policies within the Medical Insurance Industry.

Key Responsibilities:

Coordinate with different internal departments and partners in the implementation of new and renewal accounts to effectively set up benefit plans groups and member information.
Establish and comply with a clientspecific service plan.
Ensure that the documentation received is complete and logical as per system requirements.
Review the Table of Benefits for acceptability/consistency of system requirements.
Review the member census received for new policies as per regulatory compliance and system requirements.
Reconciliate census against the system active list for renewal policies.
Request for additional information based on system and compliance requirements.
Set up benefits in the system and all its other linkages.
Set up a system with group and member details.
Responsible for releasing member welcome packs for newly installed policy and renewed policies.
Ensure that all group policies that have been setup have been successfully created from the partners system.
Reconciliate accuracy between internal and partners system before releasing member cards.
Review midyear policy changes and update system as required.
Ensure that the output required for the midyear policy change has been coordinated within departments and released as required.
Serve as a liaison between internal departments and business partners in resolving daily service issues related to newly incepted/renewed group.
Act as a Subject Matter Expert for any system related query for policies.
Research and resolve issues in daytoday operations.
Perform daily weekly monthly reconciliation between systems.
Perform routine maintenance report preparation and issue resolution with efficient book of business management through timely and proper utilization of internal tools.
Perform other duties as assigned and maintain high quality of work.
Provide the highest level of services in Policy Administration.
Monitor and manage team queue workflow and quality of work.
Build relationships with internal departments and partners to ensure smooth processing of client requests.
Identify potential process improvements and make recommendations to the organization.
Actively support team members and provide resources to enable all team goals are achieved.
Responsible for service levels turnaround times and quality.

Requirements

Skills & Experience:

Must have a Bachelors degree.
2 to 3 years of experience with data entry preferably in Medical Insurance.
Analytical skills must be able to review data and identify any potential issues or discrepancies.
High attention to detail.
Must be able to conduct computer data entry.
Must be able to propose recommendations which are supported by various data pulls.
Proficiency in Microsoft Office Suite specifically in Excel.
Excellent written and oral communication skills.
Proven ability to work independently as well as a productive member of a team.
Exceptional organization and timemanagement focus.

General Overview:Our client a leading global Insurance company is looking to hire a Policy Management Executive to join their team in Riyadh KSA. We are looking for candidates with a strong background in Business Support activities and prior experience in issuing and setting up policies within the M...

General Overview:

Key Responsibilities:

Coordinate with different internal departments and partners in the implementation of new and renewal accounts to effectively set up benefit plans groups and member information.
Establish and comply with a clientspecific service plan.
Ensure that the documentation received is complete and logical as per system requirements.
Review the Table of Benefits for acceptability/consistency of system requirements.
Review the member census received for new policies as per regulatory compliance and system requirements.
Reconciliate census against the system active list for renewal policies.
Request for additional information based on system and compliance requirements.
Set up benefits in the system and all its other linkages.
Set up a system with group and member details.
Responsible for releasing member welcome packs for newly installed policy and renewed policies.
Ensure that all group policies that have been setup have been successfully created from the partners system.
Reconciliate accuracy between internal and partners system before releasing member cards.
Review midyear policy changes and update system as required.
Ensure that the output required for the midyear policy change has been coordinated within departments and released as required.
Serve as a liaison between internal departments and business partners in resolving daily service issues related to newly incepted/renewed group.
Act as a Subject Matter Expert for any system related query for policies.
Research and resolve issues in daytoday operations.
Perform daily weekly monthly reconciliation between systems.
Perform routine maintenance report preparation and issue resolution with efficient book of business management through timely and proper utilization of internal tools.
Perform other duties as assigned and maintain high quality of work.
Provide the highest level of services in Policy Administration.
Monitor and manage team queue workflow and quality of work.
Build relationships with internal departments and partners to ensure smooth processing of client requests.
Identify potential process improvements and make recommendations to the organization.
Actively support team members and provide resources to enable all team goals are achieved.
Responsible for service levels turnaround times and quality.

Requirements

Skills & Experience:

Must have a Bachelors degree.
2 to 3 years of experience with data entry preferably in Medical Insurance.
Analytical skills must be able to review data and identify any potential issues or discrepancies.
High attention to detail.
Must be able to conduct computer data entry.
Must be able to propose recommendations which are supported by various data pulls.
Proficiency in Microsoft Office Suite specifically in Excel.
Excellent written and oral communication skills.
Proven ability to work independently as well as a productive member of a team.
Exceptional organization and timemanagement focus.