Banquet Supervisor
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Job Summary
What you will be doing:
- Responsible for the day-to-day aspect of banquet operations to ensure events are executed at a luxury level (maintenance before during and after the events)
- Providing engaging and luxury service to our guests and colleagues
- Supervise the event team and ensure service standards are followed
- Liaising with clients to ensure all function details are correct and adhered to
- Conduct pre-shift briefings with colleagues for each event
- Process daily banquet bills
- Accountable to complete daily opening and closing duties
- Responsible to ensure all our guests leave with a positive event experience
- To ensure that all equipment fixtures and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
- Maintain awareness of and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times.
- To follow all department and hotel policies procedures and service standards
Qualifications :
Your experience and skills include:
- Minimum of two years of supervisory experience in a related role.
- Working knowledge of Microsoft applications (Word Excel Outlook etc.).
- Previous experience in a unionized environment is an asset.
- Strong organizational skills with the ability to work independently self-motivated and self-directed.
- Ability to work well under pressure in a fast-paced environment.
- Ability to focus attention on guest needs remaining calm and courteous at all time
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Baan
- Customer Service
- Content Development
- Fire
- Front Desk Reception
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
