Tech Workforce Management - Senior Associate

Amman - Jordan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Internal Firm Services Other

Management Level

Senior Associate

Job Description & Summary

What does this role aim to achieve in the firm/what impact does the role create

A career in Resourcing and Deployment within the Delivery line of service will provide you with the opportunity to work in cross business units and help our network be even more agile in the ever evolving markets we work with providing the right people on the right projects at the right time.

As a Resourcing Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . Youll focus on ensuring that resources of suitable skills and caliber are available for tasks and activities as required.

Roles and Responsibilities:

Daily tasks and delivery expectation

Support the allocation of CSS to client engagements ensuring alignment with the firms strategic priorities and planned business metrics.

Participate in continuous planning activities proactively managing and scheduling resources to meet Firm utilization targets focusing on staff leverage and peak season metrics.

Gather information on staff career planning/goals strengths and areas of opportunity to aid in allocating the right staff to the right client at the right time.

Assist in resolving unassigned clients and reallocations for new joiners and leavers.

Create standard productivity reports and provide recommendations on workload balancing improvement of utilization and other necessary actions.

Proactively manage and analyze staff availability communicating with regional counterparts to promote sharing resources across business units and territories.

Create and analyze monthly financial results partnering with local leadership to provide recommendations and solutions on various operational matters including utilization chargeable hours and headcount.

Working knowledge of RM technology including TalentLink Staffing & Deployment supporting assignment planning allocations forecasting and reporting.

Support and deliver training to all staff on the use of TalentLink modules and timesheet management systems.

Leveraging tools from Onboarding teams to support the integration of all types of workforce into their respective teams and to the firm.

Expected Skills:

Specific learned abilities or technical skills

experience in the tech landscape (e.g. software developers data analysts cybersecurity specialists).
Computer literate with strong working knowledge of Excel. Power BI knowledge an advantage
Strong relationship & stakeholder management experience; ability to interact with people at all levels and able to influence challenge and negotiate effectively

Expected Competencies:

Values behaviors & attitude

Highly organised with exceptional attention to detail
A willingness to get in the detail of what is going on in your team but also to see the wider picture
Hands on approach with ability to juggle several tasks at once
Demonstrate an ability to work on detail and identify discrepancies in short timescales
A diligent and conscientious approach to carrying out work is essential
Proactive and creative approach to problem solving
Outgoing personality with a positive outlook and a strong teamworking bias
An ability to understand different working styles approaches and response adapting correspondence conversations and tactics accordingly

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

Bachelors degree in related field.

Years of

Experience:

3 to 5 years of workforce planning resourcing recruitment or project management experience ideally from within professional services or a corporate environment.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Project Resource Allocation Project Resource Management Resource Allocation Resource Identification 15 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Up to 20

Available for Work Visa Sponsorship

Government Clearance Required

Yes

Job Posting End Date

Required Experience:

Senior IC

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Internal Firm Services OtherManagement LevelSenior AssociateJob Description & SummaryWhat does this role aim to achieve in the firm/what impact does the role createA career in Resourcing and Deployment within the Deliv...