Rooms Division Manager

6th of October City - Egypt

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Oversee the daily operations of the Rooms Division which typically includes the Front Office Housekeeping and sometimes Reservations and Guest Services.
Ensure exceptional guest service and satisfaction from checkin to checkout.
Develop and implement operational policies and procedures to optimize efficiency and maintain high standards.
Schedule staff and manage labor costs effectively.
Conduct performance evaluations and provide ongoing coaching and feedback.
Address guest complaints and resolve issues promptly and professionally.
Monitor guest feedback and implement strategies to improve service quality.
Ensure that guest rooms and public areas are clean wellmaintained and meet brand standards.
Develop and manage departmental budgets.
Monitor expenses and identify opportunities for cost savings.
Maximize revenue through effective room management and upselling strategies.
Ensure compliance with health safety and security regulations.
Maintain accurate records and reports.
Coordinate with other departments such as maintenance and food and beverage to ensure seamless operations.
They manage daily operations including staffing scheduling and budgeting.

Qualifications :

A bachelors degree in hospitality management business administration or a related field is often preferred.
Several years of experience in the hospitality industry particularly in front office or housekeeping roles is essential.
Progressive experience in supervisory or management positions is highly valued.
Demonstrated experience in managing teams including hiring training and performance evaluation.
Strong leadership skills to motivate and guide staff.
Effective management skills to organize and oversee departmental operations.
Exceptional customer service skills and a passion for providing excellent guest experiences.
Ability to handle and resolve guest complaints effectively.
Proficiency in hotel management software and other relevant technology.
Ability to think critically and solve problems effectively.

Remote Work :

Employment Type :

Fulltime

Oversee the daily operations of the Rooms Division which typically includes the Front Office Housekeeping and sometimes Reservations and Guest Services.Ensure exceptional guest service and satisfaction from checkin to checkout.Develop and implement operational policies and procedures to optimize eff...

Oversee the daily operations of the Rooms Division which typically includes the Front Office Housekeeping and sometimes Reservations and Guest Services.
Ensure exceptional guest service and satisfaction from checkin to checkout.
Develop and implement operational policies and procedures to optimize efficiency and maintain high standards.
Schedule staff and manage labor costs effectively.
Conduct performance evaluations and provide ongoing coaching and feedback.
Address guest complaints and resolve issues promptly and professionally.
Monitor guest feedback and implement strategies to improve service quality.
Ensure that guest rooms and public areas are clean wellmaintained and meet brand standards.
Develop and manage departmental budgets.
Monitor expenses and identify opportunities for cost savings.
Maximize revenue through effective room management and upselling strategies.
Ensure compliance with health safety and security regulations.
Maintain accurate records and reports.
Coordinate with other departments such as maintenance and food and beverage to ensure seamless operations.
They manage daily operations including staffing scheduling and budgeting.

Qualifications :

A bachelors degree in hospitality management business administration or a related field is often preferred.
Several years of experience in the hospitality industry particularly in front office or housekeeping roles is essential.
Progressive experience in supervisory or management positions is highly valued.
Demonstrated experience in managing teams including hiring training and performance evaluation.
Strong leadership skills to motivate and guide staff.
Effective management skills to organize and oversee departmental operations.
Exceptional customer service skills and a passion for providing excellent guest experiences.
Ability to handle and resolve guest complaints effectively.
Proficiency in hotel management software and other relevant technology.
Ability to think critically and solve problems effectively.

Remote Work :

Employment Type :

Fulltime

Key Skills

Corrosion Inspection
Food Safety
ESL Teaching
High School
Corrosion

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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