Team Lead Content Operations - NFV

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profile Job Location:

Cairo - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Whats On Your Plate

  • Manage the Content Team: Lead mentor and support the content operations team to ensure high performance and collaboration.

  • Content Auditing: Oversee the auditing process of all uploaded items to verify accuracy and adherence to guidelines. Ensure all product details descriptions and categories are correct.

  • Quality Control: Implement and enforce QC protocols to guarantee that all content meets the companys standards for quality and consistency. Conduct random audits to ensure the integrity of the uploaded content.

  • Process Improvement: Identify gaps in current content management processes and work on continuous improvements to optimize accuracy efficiency and scalability.

  • Stakeholder Collaboration: Collaborate with internal teams (such as Marketing AMs Scanning supervisor and Regional content team) to ensure the seamless flow of information and resolution of contentrelated issues.

  • Performance Tracking: Track (KPIs) for the content operations team ensuring targets for accuracy speed and quality are met.

  • Training & Development: Provide ongoing training to team members to ensure they are uptodate with the latest standards tools and content management strategies.

  • Problem Resolution: Address and resolve content discrepancies or operational issues quickly to minimize any negative impact on business operations.

  • Achieve SLA Targets: Ensure the team meets (SLA) by managing workflows effectively and utilizing resources to complete all tasks within specified time frames.

  • Utilize Resources: Optimize the use of available resources to manage and finalize the workload efficiently and on time.

What Did We Order

  • Bachelors degree in any related field.

  • 1 to 3 years of experience as a Team Leader.

  • Fluent English with very good communication skills.

  • Strong Leadership Skills

  • Analytical and organized problemsolving abilities

  • Ability to meet deadlines and work under pressure

  • Ability to multitask prioritize and manage time efficiently.

  • Very good knowledge of Microsoft Excel word and powerpoint

  • CMS system knowledge is a plus.


Remote Work :

No


Employment Type :

Contract

We are looking for a Team Lead Content Operations to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.Whats On Your PlateManage the Content Team: Lead mentor and support the content operations team to ensur...
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Key Skills

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About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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