Manager, Client Services
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Short title
Win and grow client relationships
Introduction
Building client relationships delivering convincing sales pitches and managing projects. Is that where you shine You understand social media KPIs and know how to help clients succeed in the digital space Then strengthen our Client Services Team as a Client Service Manager (m/f/d)!
Your tasks
- You are responsible for managing advising and strategically developing our client relationships
- You independently create compelling sales pitches and present them to our clients
- You prepare reports and project evaluations analyze performance results and identify optimization opportunities
- You develop new sales strategies and actively contribute to improving project workflows
Your skills
- Driven. Passionate. Diverse. Equal. These are values you identify cherish
- You have at least three years of professional experience in sales or client management and consulting in a social media agency
- You enjoy creating calculations and reports to identify optimization opportunities and proactively drive growth
- You are a true team player with excellent communication and negotiation skills in both Italian and English
Our Benefits
- Time to pack your bags for Paris London Hamburg or Berlin: youre welcome to work abroad from any of our office locations
- We love to see you grow: our careers coach is on hand for one-to-one coaching sessions and team workshops
- We work hard and play hard bringing our global team together to collaborate learn from one another and celebrate our successes
- Dont fancy the office today Our hybrid remote policy lets you work from home two days a week
- Keep your commute to a minimum: youll find all our offices right in the city centre
- For motivational high-paws and comforting cuddles your four-legged friend is absolutely welcome at our offices
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Meaningful advertising through a new age social media advertising solution: connecting influencer marketing, paid social advertising and social media management
