IT Process Analyst

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job ID: 65170

Position: IT Process Analyst

Department: ATL - TDE

Location: 6000 North Terminal Pkwy Atlanta Georgia 30320

Duration: 6 Months

Shift: 8:00 AM to 4:30 PM

1. Overview

The IT Process Analyst will support the organizations digital delivery operations by governing delivery processes coordinating stakeholders maintaining web-related services and driving continuous process improvement. The analyst ensures that digital products and services are delivered efficiently securely and in alignment with strategic IT goals.

2. Responsibilities & Activities

A. Digital Delivery & Governance

1. IT Governance Strategy

Champion collaborate on and implement Digital Delivery strategies.
Support execution of IT strategy by aligning delivery processes with organizational goals.
Ensure governance practices are followed across all delivery activities.

2. Digital Delivery Execution

Deliver digital products including custom software SaaS platforms and system integrations.
Ensure adherence to defined deliverables acceptance criteria and release requirements.
Manage and maintain the team task board to reflect accurate work status.
Oversee sprint resource allocation to align with team capacity and priorities.

B. Agile Delivery Operations

1. Agile Ceremonies

Facilitate and participate in:

Periodic standups
Sprint planning sessions
Sprint retrospectives
Backlog grooming and refinement

2. Coordination Activities

Coordinate day-to-day work with project managers.
Collaborate with business stakeholders to clarify requirements priorities and timelines.
Manage communication and alignment with external vendors supporting digital delivery.

D. Process Improvement & Operational Excellence

1. Process Maintenance

Recommend implement and adjust operational processes in collaboration with the team.
Maintain documentation of delivery workflows standards and procedures.

2. Evangelizing Process Improvements

Identify improvement opportunities and advocate for new processes using data-driven insights.
Support experimentation pilot initiatives and evaluation of process changes.

3. Delivery Metrics

Track measure and visualize delivery metrics (e.g. cycle time throughput SLA adherence).
Provide insight into performance trends to guide decision-making.

Job ID: 65170 Position: IT Process Analyst Department: ATL - TDE Location: 6000 North Terminal Pkwy Atlanta Georgia 30320 Duration: 6 Months Shift: 8:00 AM to 4:30 PM 1. Overview The IT Process Analyst will support the organizations digital delivery operations by governing delivery processes...