Analyst – Business Change Management

Join a dynamic team at the heart of our Markets Front Office where your work directly impacts business success. Be the trusted partner who ensures smooth onboarding transitions and change management for our colleagues. Collaborate with diverse teams and build relationships across the organisation. Your attention to detail and proactive approach will help us deliver outstanding service. This is your opportunity to make a meaningful difference in a fast-paced supportive environment.

As an Analyst Business Change Management in the Business Support Management team you play a key role in facilitating business administration and change management for the Markets Front Office. You will work closely with sales and trading staff acting as an intermediary to coordinate daily tasks and oversee project-related changes. You will help us maintain strong relationships and deliver effective support ensuring our business runs smoothly. Together we create a collaborative and inclusive environment where your contributions matter.

Job Responsibilities:

• Provide comprehensive onboarding offboarding and transfer support for colleagues
• Analyse human resources data to identify new joiners leavers and transfers
• Coordinate with hiring managers to determine onboarding and offboarding requirements
• Process application provisioning shared drive access physical site access hardware provisioning and market data services
• Review and update system access profiles in partnership with managers
• Collaborate with offshore teams to manage onboarding and transfer processes
• Mediate technology requests between business lines and support teams
• Oversee the implementation of human resources programs throughout the year
• Partner with business managers technology and real estate teams to deliver effective solutions
• Execute projects and centrally coordinate change management activities
• Maintain oversight of audit and control processes including door access and status changes

Required Qualifications Capabilities and Skills:

• Ability to work independently and manage multiple tasks in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Flexible and responsive to changing business needs
• Demonstrated initiative and ownership of responsibilities
• Professional composed and effective under pressure
• Proficient in Microsoft Excel and Outlook mailbox functionalities
• Quick to learn new technology platforms and systems
• Excellent written and verbal communication skills
• Comfortable interacting with colleagues across different teams and levels
• Reliable committed and positive team player
• Focused on delivering results and improving work processes

Preferred Qualifications Capabilities and Skills:

• Experience with business change management or business support functions
• Familiarity with technology request platforms such as Service Now MytechHub Ariba and Tririga
• Understanding of real estate project coordination and space planning
• Experience in managing audit and control processes
• Ability to coordinate communication between business lines and support teams
• Experience with hardware and consumable purchase order processes
• Proven ability to oversee technology rollouts and application upgrades