Field Service Dispatcher with French
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Expect more. Connect more. Be more at Diebold Nixdorf. Join a global leader transforming how people bank and shop. As a partner to top financial institutions and retailers we connect millions of consumers to commerce every day.
Responsibilities
As Field Service Dispatcher youll be the go-to link between customers field teams and internal operations. Youll coordinate appointments monitor schedules and keep everything running smoothly. From managing job pools and optimizing routes to dispatching technicians and ensuring SLAs youll make sure every commitment is met efficiently. Your role is all about smart scheduling quick problem-solving and delivering exceptional customer experience.
Location: Warsaw hybrid
Your Responsibilities:
- Support dispatch operations for your assigned region
- Monitor technician status and schedules to keep jobs on track
- Manage job pools fill gaps and reassign work to meet customer commitments
- Optimize routes for efficiency and on-time performance
- Handle appointment confirmations rescheduling and customer inquiries
- Update calendars and adjust assignments based on skills and priorities
- Anticipate obstacles and find prompt solutions
- Collaborate with your team and share feedback for continuous improvement
Qualifications
- Education or equivalent practical experience
- 24 years in Field Service Dispatch (or similar role)
- Strong communication skills in French language plus solid English.
Why Join Us
- Be the key link between customers and field teams
- Work in a dynamic global environment
- Grow your career with hands-on training and support.
#LI-AO2 #LI-Hybrid
Key Skills
- Children Activity
- Landscaping
- Electronics Engineering
- End User Support
- Front Office Management
- Airlines
About Company
Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more
