Manager of Business Development

Were Hiring!

Were looking for brilliant thinkers to join our #Rocketeers. If youve ever wondered what its like to work in a place where people enjoy their work and where talent is more important than the title then keep reading.

What is ScalePad

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver Toronto Montreal and Phoenix AZ. However we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: ScalePad provides MSPs of every size with the knowledge technology and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSPs operations analyze and uncover new opportunities and expand value to clients ScalePad is equipping the MSP adventure.

ScalePad has received awards such as MSP Todays Product of the Year G2s 2024 Fastest Growing Product and 2024 Best IT Management 2023 it was named a Best Workplace in Canada by Great Place to Work. ScalePad is a privately held company serving over 12000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.
As Manager of Business Development you will architect and lead a modern data-driven outbound engine focused on predictable pipeline creation. This is not a traditional BDR manager role. Its a strategic growth function that blends hands-on leadership GTM alignment and continuous performance optimization.

You will own the design and execution of outbound campaigns partner closely with Marketing and RevOps to orchestrate targeted plays and ensure the team consistently delivers high-quality pipeline across ScalePads product suite. Youll mentor coach and hire top talent while modelling the standard for excellence in activity messaging precision and results.

Responsibilities.

Pipeline & Campaign Execution

• Deliver predictable top-of-funnel pipeline by structuring and executing outbound campaigns aligned to our GTM strategy ICP and product priorities.
• Achieve and exceed personal and team appointment-setting and MRR contribution goals.
• Partner with RevOps and Marketing to create integrated campaign flows from lead capture to meeting booked to opportunity creation.
• Apply segmentation trigger-based outreach and persona-based messaging to maximize conversion.
  

Team Leadership & Performance Optimization

• Lead coach and scale a high-performance outbound BDR team.
• Drive consistent mastery of messaging objection handling product knowledge and value articulation.
• Conduct structured coaching sessions skill-development workshops and regular performance reviews.
• Build a culture of accountability curiosity and continuous improvement.

Process Systems & AI-Driven Efficiency

• Champion the use of AI-powered prospecting automation sequencing intelligence and conversational analytics to boost throughput and quality.
• Maintain operational excellence by ensuring the accuracy hygiene and completeness of HubSpot data.
• Define and continually refine best practices for outbound motions cadences ICP targeting and KPI tracking.
• Collaborate across Sales Enablement People & Culture and RevOps to streamline onboarding training and play execution.

Cross-Functional Alignment

• Serve as the strategic connection point between leadership and the outbound function.
• Supply feedback loops that influence product positioning messaging frameworks and GTM maturity.
• Advocate for a partner-centric experience in every interaction and campaign.

Qualifications.

• 2 years leading high-performance BDR teams; 5 years of SaaS sales experience.
• Proven success building/optimizing inbound and outbound BDR engines.
• Strong understanding of MSPs SaaS sales cycles and IT services.
• Demonstrated ability to plan and execute outbound campaigns tied to measurable revenue outcomes.
• Experience implementing AI tools to increase efficiency and signal detection across the sales process.
• Deep familiarity with HubSpot and modern sales analytics platforms.
• Analytical mindset paired with strong communication coaching and leadership skills.
• Resilience adaptability and a passion for innovation in a fast-scaling environment.

What Youll Love Working As A Rocketeer:

• Everyones an Owner: Through our Employee Stock Option Plan (ESOP) each team member has a stake in our success. As we scale your contributions directly shape our future and you share in the rewards.
• Growth Longevity and Stability: Benefit from insights and training from our leadership and founder whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Their proven track record fosters a culture of lasting success.
• Annual Training & Development: Every employee receives an annual budget for professional development empowering you to advance your skills and career on your terms.
• Hybrid Flexibility: Enjoy a world-class office at our headquarters in downtown Vancouver Toronto and Montreal
• Cutting-Edge Gear: Whether in the office or at home youll be set up for success with top-of-the-line hardware.
• Wellness at Work: Our Vancouver office features a fitness facility outdoor ping-pong tables
• Comprehensive Benefits: Weve got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid RRSP matching after one year of employment and even a monthly stipend to help offset the costs of the hybrid experience.
• Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

Dream jobs dont knock on your door every day.

ScalePad is not your typical software company. When we hire you we arent just offering you a job but rather we are committing to investing in both you and your long-term career. Youll help shape how this modern SaaS company operates and make a genuine impact on the future of our people product and partners.

We invite all qualified candidates to apply. Please note you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However only successful applicants will be contacted.

At ScalePad we believe in the power of Diversity Equity Inclusion and Belonging (DEIB) to drive innovation collaboration and success. We are committed to fostering a workplace where every individuals unique experiences and perspectives are valued and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture guiding our actions and decisions as we build a stronger and more inclusive future together.

Join us and be part of a team that celebrates differences embraces fairness and ensures that everyone has an equal opportunity to contribute and grow. Together were creating an environment where diverse voices are not only heard but also amplified where everyone feels valued and where we can all achieve our full potential.

Please no recruiters or phone calls.

Required Experience:

Manager