Collections Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Collections Specialist (Permanent Work From Home)
Were looking for a high-performing Collections Specialist with solid experience in managing payment collections and resolving overdue accounts. If you have a strong BPO background and a track record of dealing with international clients this role is for you.
Key Responsibilities
Contact clients/customers to collect outstanding payments within agreed timelines.
Negotiate payment arrangements professionally and effectively.
Handle account follow-ups through calls emails or other communication channels.
Maintain accurate records of interactions commitments and account status.
Work closely with internal teams to resolve billing concerns and ensure smooth collection processes.
Achieve daily weekly and monthly collection targets.
Qualifications
At least 3 years of current experience in payment collection accounts receivable or similar roles.
Background in the BPO/call center industry is required.
Proven experience dealing with US UK AU or NZ clients.
Strong negotiation skills and confidence in handling difficult conversations.
Excellent English communication skills written and verbal.
Ability to work independently in a remote setting.
Reliable internet and a workstation suitable for WFH.
Application Requirements
Please prepare and submit the following:
Required Skills:
payment collections collections customer service customer support
Required Education:
NA
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
