Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San José the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
The award-winning San José Public Library (SJPL) consists of more than 600 employees a 23% bilingual workforce and has 24branch libraries across San José in addition to the Dr. Martin Luther King Jr. Library which is the citys main library jointly operated through a unique partnership with San José State University (SJSU). SJPL serves a diverse community of roughly one-million residents and currently has nearly 700000library members. It annually attracts over 6 millionvisitors(pre-pandemic) and circulates more than 8 million items per year.
Over the past few years SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity diversity and inclusion at the addition to providing library services to the community SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategyand the SJ Accessdigital equity initiative which has become the number one provider of free public access to Wi-Fi connectivity tech device lending and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne City Librarian who was nationally recognized in 2017 as Library Journals Librarian of the Year.
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPLs work and learn more about its impact visit. Join us to make a difference!
Position Duties
San José Public Library (SJPL) seeks an experienced and innovative Senior Librarian to lead its Web Services Unit and oversee the Librarys digital platforms including the public website online catalog events calendar blogs SharePoint and joint website with the SJSU King Library.
This position plays a pivotal role in advancing the Librarys mission by delivering equitable accessible and user-friendly digital services that reflect the Librarys commitment to information access privacy intellectual freedom digital inclusion and excellent public service.
As part of the Public Engagement Division the Senior Librarian ensures SJPLs digital presence highlights timely information strategic initiatives and public awareness campaigns. The Senior Librarian will also manage a team of three and collaborate with various stakeholders vendors and other units within the Library to deliver seamless digital access to library resources and support.
Key Responsibilities:
Digital Platforms Management
- Oversee SJPLs website online catalog and integrated digital platforms including the Integrated Library System (ILS) Bibliocommons Sharepoint and related tools.
- Manage all aspects of SJPLs web and digital infrastructure including site architecture design maintenance performance optimization accessibility and cybersecurity compliance.
- Ensure all web content and interfaces meet ADA WCAG and multilingual accessibility standards aligning with SJPLs values.
User Experience and Analytics
- Lead improvement of digital user experience (UX) using insights from Google Analytics Looker Studio and user feedback.
- Develop and implement data-informed strategies to enhance site usability discoverability and patron engagement.
Technology and Innovation
- Maintain proficiency in front-end and back-end technologies including HTML CSS JavaScript and common CMS platforms (Drupal WordPress).
- Support ethical evaluation and implementation of AI tools in digital library services.
- Stay current with emerging technologies trends and standards in library technology UX and digital public services.
Project and Vendor Management
- Serve as project manager and subject matter expert for SJPL web-related initiatives. Coordinate with other SJPL units and branches.
- Manage vendor contracts and vendor relationships to ensure high-quality service delivery and compliance with City and Library policies.
- Uphold digital privacy accessibility and library ethical standards across all digital platforms.
Leadership and Supervision
- Supervise and provide leadership to the Web Services Unit staff comprised of 1 Librarian 1 Public Information Representative and 1 Part-time Library Clerk.
- Establish workplan priorities and deliverables delegate tasks and manage project timelines.
- Foster a collaborative innovative and inclusive team culture that supports professional growth and accountability.
Collaboration and Strategic Alignment
- Collaborate closely with SJPLs Marketing and Communications Unit to ensure digital content supports SJPLs branding outreach and strategic priorities.
- Represent SJPL in Citywide working groups focused on digital privacy accessibility and use of AI in libraries.
- Coordinate with SJPL units branches and City departments on cross-functional technology initiatives.
The ideal candidate will be a service-oriented library professional with a strong record of leadership in digital or web-based library services. They will demonstrate exceptional project management and communication skills along with technical proficiency in web development digital accessibility and content management systems. This individual will bring a deep understanding of library ethics and values within a digital environment and will exemplify SJPLs commitment to information access equity and user-centered design. The successful candidate will be a strategic thinker who fosters innovation collaboration and continuous improvement across digital platforms to enhance the online user experience and advance the Librarys mission.
Preferred Technical Skills
- Platforms: SharePoint Sierra Bibliocommons Beanstack GTranslate SpringShare
- Web Technologies: HTML CSS JavaScript
- CMS Experience: Drupal WordPress
- Analytics Tools: Google Analytics Looker Studio
Annual Salary Range for this Senior Analyst classification is: $123658 - $150652. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates qualifications and experience.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Minimum Qualifications
Education and Experience
A Masters Degree in Library Science from an accredited college or university AND three (3) years of increasingly responsible professional library experience including lead responsibility for professional and technical staff.
If assigned to a specialized program or service:
A Bachelors degree from an accredited college or university AND four (4) years of library experience in a lead role related to the particular program assignment.
Other Qualifications
The ideal candidate will possess the following competencies as demonstrated in past and current employment history. Desirable competencies for this position include:
- Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations. Ability to gather and analyze data to facilitate and improve library or library program procedures and techniques. Knowledge of library system and/or library program procedures services policies goals and objectives.
- Communication Skills - Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills and displays openness to other peoples ideas and thoughts. Responds in a timely effective positive and respectful manner; written reports and correspondence are accurate complete current well-organized legible concise neat and in proper grammatical form.
- Computer Skills - Experience with common business computer applications including but not limited to: MS Outlook MS Word MS PowerPoint MS Access and MS Excel.
- Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve streamline reinvent work processes
- Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
- Planning - Acts to align own units goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives.
- Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
- Project Management - Ensures support for projects and implements agency goals and strategic objectives.
- Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
- Vision/Strategic Thinking - Supports promotes and ensures alignment with the organizations vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.
Selection Process
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions the selection or hiring processes please contact
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning research and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials liveassessments and interviews. Howeverwe value authenticity accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge skills and experiences. While AI can supplement preparation it cannotreplace the originality and judgment we look for in our employees. This ensuresfairnesstransparency and equityfor all applicants in the hiring process.
Required Experience:
Manager
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San José the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant innovative and desirable place to live and work.Visithere to learn more abou...
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San José the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
The award-winning San José Public Library (SJPL) consists of more than 600 employees a 23% bilingual workforce and has 24branch libraries across San José in addition to the Dr. Martin Luther King Jr. Library which is the citys main library jointly operated through a unique partnership with San José State University (SJSU). SJPL serves a diverse community of roughly one-million residents and currently has nearly 700000library members. It annually attracts over 6 millionvisitors(pre-pandemic) and circulates more than 8 million items per year.
Over the past few years SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity diversity and inclusion at the addition to providing library services to the community SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategyand the SJ Accessdigital equity initiative which has become the number one provider of free public access to Wi-Fi connectivity tech device lending and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne City Librarian who was nationally recognized in 2017 as Library Journals Librarian of the Year.
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPLs work and learn more about its impact visit. Join us to make a difference!
Position Duties
San José Public Library (SJPL) seeks an experienced and innovative Senior Librarian to lead its Web Services Unit and oversee the Librarys digital platforms including the public website online catalog events calendar blogs SharePoint and joint website with the SJSU King Library.
This position plays a pivotal role in advancing the Librarys mission by delivering equitable accessible and user-friendly digital services that reflect the Librarys commitment to information access privacy intellectual freedom digital inclusion and excellent public service.
As part of the Public Engagement Division the Senior Librarian ensures SJPLs digital presence highlights timely information strategic initiatives and public awareness campaigns. The Senior Librarian will also manage a team of three and collaborate with various stakeholders vendors and other units within the Library to deliver seamless digital access to library resources and support.
Key Responsibilities:
Digital Platforms Management
- Oversee SJPLs website online catalog and integrated digital platforms including the Integrated Library System (ILS) Bibliocommons Sharepoint and related tools.
- Manage all aspects of SJPLs web and digital infrastructure including site architecture design maintenance performance optimization accessibility and cybersecurity compliance.
- Ensure all web content and interfaces meet ADA WCAG and multilingual accessibility standards aligning with SJPLs values.
User Experience and Analytics
- Lead improvement of digital user experience (UX) using insights from Google Analytics Looker Studio and user feedback.
- Develop and implement data-informed strategies to enhance site usability discoverability and patron engagement.
Technology and Innovation
- Maintain proficiency in front-end and back-end technologies including HTML CSS JavaScript and common CMS platforms (Drupal WordPress).
- Support ethical evaluation and implementation of AI tools in digital library services.
- Stay current with emerging technologies trends and standards in library technology UX and digital public services.
Project and Vendor Management
- Serve as project manager and subject matter expert for SJPL web-related initiatives. Coordinate with other SJPL units and branches.
- Manage vendor contracts and vendor relationships to ensure high-quality service delivery and compliance with City and Library policies.
- Uphold digital privacy accessibility and library ethical standards across all digital platforms.
Leadership and Supervision
- Supervise and provide leadership to the Web Services Unit staff comprised of 1 Librarian 1 Public Information Representative and 1 Part-time Library Clerk.
- Establish workplan priorities and deliverables delegate tasks and manage project timelines.
- Foster a collaborative innovative and inclusive team culture that supports professional growth and accountability.
Collaboration and Strategic Alignment
- Collaborate closely with SJPLs Marketing and Communications Unit to ensure digital content supports SJPLs branding outreach and strategic priorities.
- Represent SJPL in Citywide working groups focused on digital privacy accessibility and use of AI in libraries.
- Coordinate with SJPL units branches and City departments on cross-functional technology initiatives.
The ideal candidate will be a service-oriented library professional with a strong record of leadership in digital or web-based library services. They will demonstrate exceptional project management and communication skills along with technical proficiency in web development digital accessibility and content management systems. This individual will bring a deep understanding of library ethics and values within a digital environment and will exemplify SJPLs commitment to information access equity and user-centered design. The successful candidate will be a strategic thinker who fosters innovation collaboration and continuous improvement across digital platforms to enhance the online user experience and advance the Librarys mission.
Preferred Technical Skills
- Platforms: SharePoint Sierra Bibliocommons Beanstack GTranslate SpringShare
- Web Technologies: HTML CSS JavaScript
- CMS Experience: Drupal WordPress
- Analytics Tools: Google Analytics Looker Studio
Annual Salary Range for this Senior Analyst classification is: $123658 - $150652. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates qualifications and experience.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Minimum Qualifications
Education and Experience
A Masters Degree in Library Science from an accredited college or university AND three (3) years of increasingly responsible professional library experience including lead responsibility for professional and technical staff.
If assigned to a specialized program or service:
A Bachelors degree from an accredited college or university AND four (4) years of library experience in a lead role related to the particular program assignment.
Other Qualifications
The ideal candidate will possess the following competencies as demonstrated in past and current employment history. Desirable competencies for this position include:
- Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations. Ability to gather and analyze data to facilitate and improve library or library program procedures and techniques. Knowledge of library system and/or library program procedures services policies goals and objectives.
- Communication Skills - Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills and displays openness to other peoples ideas and thoughts. Responds in a timely effective positive and respectful manner; written reports and correspondence are accurate complete current well-organized legible concise neat and in proper grammatical form.
- Computer Skills - Experience with common business computer applications including but not limited to: MS Outlook MS Word MS PowerPoint MS Access and MS Excel.
- Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve streamline reinvent work processes
- Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
- Planning - Acts to align own units goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives.
- Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
- Project Management - Ensures support for projects and implements agency goals and strategic objectives.
- Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
- Vision/Strategic Thinking - Supports promotes and ensures alignment with the organizations vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.
Selection Process
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.
If you have questions about the duties of these positions the selection or hiring processes please contact
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning research and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials liveassessments and interviews. Howeverwe value authenticity accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge skills and experiences. While AI can supplement preparation it cannotreplace the originality and judgment we look for in our employees. This ensuresfairnesstransparency and equityfor all applicants in the hiring process.
Required Experience:
Manager
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