Job Title: Claims Adjuster | Department: Claims Administration |
Pay Grade: Choose Pay Grade | Overtime Eligibility: Non-Exempt | Date: November 2025 |
Job Summary: |
The Mechanical Claims Adjuster plays a critical role in our claims operation. This is a full-time in-office position based in either Richardson TX or Jacksonville FL. As a Claims Adjuster in our Claims Administration Department you will be part of a dedicated team that plays a key role in our claims this role you will work closely with customers vehicle inspectors and repair facilities to determine the cause of failure and coverage. |
Minimum Qualifications: |
Education | High school diploma and at least two years college or an equivalent combination of education and experience; Preferred Bachelors degree in related field |
Experience | Minimum 3 years of hands-on automotive repair and diagnosis experience. 1 to 2 years of Claims processing experience preferred but not required |
Licensure Certification and/or Registration | Current or previous ASE Certification preferred. |
Supervision Exercised | Direct Indirect N/A |
Typical Positions Supervised | N/A |
Primary Job Functions |
- Verify claim information to determine if the customers concern diagnosis and failure justify the repair approval within the terms of the contract.
- Verify repair costs are performed within industry standards.
- Verify repair information to determine if coverage was within the limits of the service contract.
- Interface with customers agents dealers to complete all investigations of claims.
- Complete a fair settlement of the claim.
- Contribute to team effort by accomplishing related results as needed.
- Verify claims are processed following the policy and procedure established by Smart Autocare
|
Periodic Job Functions |
- Participate in any projects reports documentation tasks or objectives assigned
Skills & Competencies Required - Parts and Labor Guide familiarity.
- Intermediate knowledge of Windows-based computer programs.
- Exceptional customer service and communication skills.
- Ability to read analyze and interpret general business correspondence or technical procedures.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
- Spanish fluency/Bilingual a plus
- Adhere closely to a posted schedule
|
Job Title: Claims AdjusterDepartment: Claims AdministrationPay Grade: Choose Pay GradeOvertime Eligibility: Non-ExemptDate: November 2025Job Summary:The Mechanical Claims Adjuster plays a critical role in our claims operation. This is a full-time in-office position based in eithe...
Job Title: Claims Adjuster | Department: Claims Administration |
Pay Grade: Choose Pay Grade | Overtime Eligibility: Non-Exempt | Date: November 2025 |
Job Summary: |
The Mechanical Claims Adjuster plays a critical role in our claims operation. This is a full-time in-office position based in either Richardson TX or Jacksonville FL. As a Claims Adjuster in our Claims Administration Department you will be part of a dedicated team that plays a key role in our claims this role you will work closely with customers vehicle inspectors and repair facilities to determine the cause of failure and coverage. |
Minimum Qualifications: |
Education | High school diploma and at least two years college or an equivalent combination of education and experience; Preferred Bachelors degree in related field |
Experience | Minimum 3 years of hands-on automotive repair and diagnosis experience. 1 to 2 years of Claims processing experience preferred but not required |
Licensure Certification and/or Registration | Current or previous ASE Certification preferred. |
Supervision Exercised | Direct Indirect N/A |
Typical Positions Supervised | N/A |
Primary Job Functions |
- Verify claim information to determine if the customers concern diagnosis and failure justify the repair approval within the terms of the contract.
- Verify repair costs are performed within industry standards.
- Verify repair information to determine if coverage was within the limits of the service contract.
- Interface with customers agents dealers to complete all investigations of claims.
- Complete a fair settlement of the claim.
- Contribute to team effort by accomplishing related results as needed.
- Verify claims are processed following the policy and procedure established by Smart Autocare
|
Periodic Job Functions |
- Participate in any projects reports documentation tasks or objectives assigned
Skills & Competencies Required - Parts and Labor Guide familiarity.
- Intermediate knowledge of Windows-based computer programs.
- Exceptional customer service and communication skills.
- Ability to read analyze and interpret general business correspondence or technical procedures.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
- Spanish fluency/Bilingual a plus
- Adhere closely to a posted schedule
|
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