Client Relations Coordinator
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
De Mott Curtright & Armendáriz LLP is a stable and fast-paced immigration law firm thats passionate about helping people and were looking for a bright and compassionate Bilingual Client Relations Coordinator to join our Austin office.
Youll work in a supportive professional environment where collaboration and growth are encouraged and your work truly makes a difference.
If youre a people person with a heart for service a head for problem-solving and a love for working in a multicultural environment we want to hear from you.
What Youll Do
As one of the first friendly faces (and voices) our clients meet youll be the heart of our Austin office. Your days will include:
Greeting and guiding clients with warmth and professionalism- on the phone virtually and in person
Scheduling appointments and consultations across multiple calendars
Handling payments and opening new cases with accuracy and care
Creating daily reports to help our team stay sharp and on track
Supporting clients with clear informed and compassionate communication
Flagging urgent issues and helping resolve concerns creatively
Promoting DMCA values and a positive collaborative workplace
Supporting your team and celebrating wins-big and small
What Were Looking For
Were searching for someone who is:
Bilingual in English and Spanish (fluently please!)
Friendly resourceful and detail-oriented
Energized by working with diverse communities
Able to handle confidential information with care
Confident using Microsoft Office and standard office equipment
Comfortable juggling multiple responsibilities in a busy legal setting
Available full-time Monday to Friday 8am to 5pm
Bonus points if you have:
6 months of accounting or payment handling experience
A Bachelors Degree
Strong leadership instincts and critical thinking skills
Why Youll Love It Here:
Team culture: We work hard but know how to keep it collaborative curious and caffeinated.
Growth-friendly: Were big on professional development.
Meaningful work: Youre not just moving paper - youre helping people build better futures.
- Prime Location: Our Austin office is located on vibrant South Congress-surrounded by great coffee local eats and that signature Austin hustle.
What Youll Get
Competitive hourly pay (based on experience)
Full-time stability with lots of room to grow
Employer-paid medical insurance optional dental & vision
Employer-paid life and long-term disability insurance
401(k) with employer matching
PTO paid vacation and holiday pay
A team that supports each other
A mission that gives your work meaning every single day
If youre looking for more than just a job-and want to be part of something impactful-come grow with us at DMCA.
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
DMCA is a full-service immigration law firm with experienced attorneys providing a wide range of comprehensive short and long-term immigration solutions.
