Engineering Director Digital Platform

Director of Engineering Digital Platform Austin TX

Are you ready to help modernize a software engineering organization that develops products to connect millions of users globally Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated allowing each of us to thrive Then its time to join Western Union as a Director of Engineering!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Western Union powers your pursuit.

In this role you will integrate and deploy highly scalable software platforms to meet Western Unions strategic initiatives. You will constantly pursue and learn innovative solutions build awareness of open-source technologies and communities that enable high-volume low-latency systems.

Role Responsibilities

• Define Strategic Vision & Roadmap: Lead the longterm vision and technology strategy for digital platform engineering aligning it with business goals and influencing roadmap priorities.
• Drive CrossFunctional Collaboration: Partner closely with engineering Product and Operations teams across the enterprise to co-shape product strategy and technical solutions.
• Deliver Technical & Business Outcomes: Make effective product and trade-off decisions that positively impact key metrics such as Page load time API performance latency Quality and customer satisfaction.
• Architect Scalable HighPerformance Systems: Guide development of highly available low-latency high-throughput API/Customer experience with quality and speed.
• Translate Strategy into Execution: Turn strategic plans into quarterly OKRs and execution plans balancing fast delivery with technical debt management.
• Operational Excellence & Support: Establish processes to manage adhoc support requests without disrupting primary delivery cadence fostering responsiveness and consistency.
• Foster Engineering Excellence Culture: Cultivate a high-performance culture grounded in coding standards architectural rigor and collaborative norms while influencing team values and norms.
• Lead and Mentor Across Regions: Attract develop and mentor regional/global engineering talent promoting scalability and leadership throughout the organization.
• Champion Quality Performance & Developer Experience: Uphold the customer journey product quality system performance and developer experience. Advocate for automation observability and platform abstractions that enhance engineering efficiency.
  

Role Requirements

• Demonstrated leadership experience in leading engineering organization at scale.

• BS in Computer Science or related fields with 12 years of professional experience or MS with 10 years of experience with 6 years in a leadership role.

• Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements

• Excellent decision-making communication and collaboration skills

• Excellent understanding of computer science fundamentals data structures algorithms OOPs and OOA/D

• Demonstrated experience in modern programming languages (for example React JS React Native GraphQL Java Spring boot Angular JS )and design patterns

• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards

• Experience with architecture design concepts and techniques and the ability to communicate and evangelize those concepts to a broad-based team

• Hands-on experience in building microservices based architecture and platform developed and deployed at scale

• Hands-on experience building enterprise scale Global web and mobile applications

• Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery)

• Experience in Cloud (AWS) based architecture designs and implementations

Preferred Qualifications

• Experience in FinTech industry

• Experience in building external customer facing applications with open source technologies (React JS React Native Java Spring boot GraphQL)

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8000 employees serving 200 countries and territories reaching customers and receivers around the globe. More than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at base salary range is $180000 $220000 USD per year total on target compensation includes a base salary plus long-term and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications skills and competencies.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and lifeinsurance and access to best-in-class development platforms to name a few ( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your United States specific benefits include:

• Flexible Time off

• Medical Dental and Life Insurance

• Tuition Assistance Program

• Student Loan Repayment (below manager level only)

• Parental Leave

• One day volunteer time off

• $0 Money Transfer Fee Discount Code Quarterly

• Recognition Program Game Changers

• Employee Discount Program

• Global Adoption Assistance

• Global Scholarship Awards Program
• 401KPlan

Western Union values in-person collaboration learning and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face we are better able to learn from our peers problem-solve together and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

As part of the application process all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions you may reach out to .

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.