Address: 150 N. 18th Avenue
Phoenix AZ 85007

Salary: $88000

Grade: 24

This serves as the Deputy Bureau Chief for the Bureau of Assisted Living Facilities Licensing in the Division of Public Health Licensing the absence of the Bureau Chief this position will have authority to make program decisions. The employee in this position will: - Serve as a resource for all supervisory/lead staff and supervision of direct reports. - Be responsible for assisting with bureau activities including but not limited to budget and strategic planning. - Be expected to make independent decisions and judgments based on their professional education programmatic experience and training. - Oversee the work of direct reports for accuracy and compliance to applicable statutes laws and rules. - Subject matter expert for public and other governmental agencies ombudsmen and health care professionals regarding State licensing.

Serve as a resource to other supervisory/lead staff in the bureau. Planning administration and personnel management. Manage and direct subordinate staff (work assignments setting priorities hiring discipline provide training approving leave requests and preparing evaluations etc.)

Participate in the monitoring and evaluation of programmatic activities; budgeting activities; strategic planning and performance improvement initiatives; program policy procedures and rules revision; participate in meetings with key stakeholders and professional organizations for program and systems performance evaluation; attend and represent bureau at local regional state and national meetings as needed.

Review and edit detailed investigation reports or surveys statements of deficiencies cease and desist orders stipulations and other types of legal orders; ensure all forms and documents accurately completed within required time frames; recommend for or against state licensing; recommend enforcement actions testify at hearings.

Provide training and technical assistance to providers relating to requirements for State licensing and the complaint investigation process; serve as a resource for providers public and other governmental agencies ombudsmen and health care professionals regarding State licensing.

Participate in quality assurance/performance improvement activities.

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
-Principles and practices of administrative supervisory and work management techniques effective communication skills and interpersonal relations
-Human Resources policies and procedures
-Current interview methods for hiring staff including behavioral interview techniques
-Adult learning principles and methods for conveying complex information in an understandable manner.
-Record keeping and the public file maintenance
-Performance Management (PM) and Continuous Quality Improvement (CQI) and Lean methodologies.

Skills in:
- Interpreting complex rules and regulations and apply those rules and regulations to real work situations;
-Process implementation
- Excellent interpersonal skills
- Writing and auditing legal documents complaint summaries statements of deficiencies legal orders etc.
- Excellent verbal communication skills that lead to understanding of complex rules regulations and other requirements related to the State licensing and complaint investigation process
- Verbally communicating statutory rule and regulation requirements and findings associated with a survey in a formal or informal environment
- Excellent in conducting patient/client care and quality of care assessments
- Managing monitoring and ensuring progress on multiple projects at the same time

Ability to:
- Make quality judgments
- Recognize and act upon conditions affecting patient/clients health and safety
- Clearly express ideas both verbally and in writing
- Communicate publicly both internally and externally
- Ability to interpret statutes and rules for staff providers and the public; to develop and implement internal monitoring procedures; to hire train retrain and evaluate staff.
-Support a diverse multi-cultural workforce that reflects the community promotes equal opportunity at all levels of public employment and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Bachelors degree in Public Health or Administration or in a related field with 2 years work progressive operational management experience in public health or system evaluation. Masters degree will substitute for 1 years of work experience.

Drivers License. Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. 36-113.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

- To help you build a financially secure future the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your other words you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.