AP House Welcome Host

Present a positive first impression of the establishments friendliness excellent service and high hospitality standards. Receive visitors by greeting welcoming providing tours directing and announcing them appropriately as well as providing support for appointment booking and F&B support.

• Customer Experience and Service

1. Greet incoming and departing clients warmly with a genuine smile and eye contact
2. Provide AP House (Boutique) tours to clients explaining to them the concept and facilities available
3. Escort them to assigned area; present food and beverage menus
4. Inform clients of the current theme or latest updates of the brand and who will be serving them to ensure a smooth handoff to the assigned client-consultant (SA)
5. Answer incoming calls of general line screen redirect calls and take messages to appropriate persons
6. Tend to client (visitors) needs and requests (Client Care)
7. Observe clients needs throughout the previous experience to ensure they receive highquality service
8. Responding to guests enquiries in an efficient courteous and professional manner
9. In case of in house event collaborate external F&B staff by setting and clearing tables; replenishing water; serving beverages
10. Manage daily F&B stock inventory and follow up
11. Manage daily Client gifts stock inventory and follow up

• Customer Relationship Management

1. Control the calendars for the appointments. Assist Client Consultant (SA) with booking them or rearranging meetings when necessary
2. Assist the Client Consultant (SA) to build and develop the client base
3. Assist in house events in order to maintain and recruit VIP clients by providing client care
4. Data cleansing and perform administrative duties including customer
5. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement Administrative tasks
6. Provide support to special events and meetings held in the AP House and arrange catering when necessary
7. Tidy up meeting area when the F&B support is away from the AP House
8. Provide operational support and ensure presence to marketing events
9. Perform other tasks and projects as assigned

Qualifications :

• Around 2 years professional experience in hotel airline & client service related to retail industries preferred
• Client Centric Mindset & Spirit
• Self-attire / Grooming 
• Fluent English is a plus 
• Positive detail oriented Can Do spirit owner

추가 정보 :

• Location: Gangnam-gu Seoul South Korea
• Contract Type: Permanent with 3-month probation Contract
• Starting Date: January 2026
• Interview Process: 2 steps interview

Audemars Piguet offers a competitive and comprehensive compensation and benefits package above market practices.

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally recognized protected basis prohibited by applicable law.

Remote Work :

No

Employment Type :

Full-time