Continuous Improvement Specialist

The Continuous Improvement (CIP) Specialist is responsible for supporting the continuous improvement effort in a Shared Business Service Regional Center in Sofia.

Working hand in hand with Regional Managers the Continuous Improvement analyst spread continuous improvement culture in the Mini-Business Teams by applying the corporate framework.

The successful candidate will be a self-reliant with knowledge on Business Process Transformation and he/she is comfortable working in a busy and dynamic environment with competing priorities.

Main Responsibilities

Drive automation and optimization initiatives to improve business processes.

Conduct root cause analyses to propose solutions highlighting improvement opportunities.

Perform process mapping identifying AS IS and designing the TO BE structure.

Lead change management and organizational transformation initiatives.

Manage strategic improvement projects ensuring end-to-end delivery and full documentation.

Identify opportunities to enhance organizational effectiveness.

Act as an interface between internal clients and SBS.

Qualifications :

Experience and skills required

Minimum 5 years of work experience 

Experience with process mapping tools (Visio / Bizagi).

Knowledge of continuous improvement methodologies (Lean Six Sigma Kaizen)

Experience with Power Platform tools (Power Automate / Power BI) is an advantage

Experience in Shared Services (SSC / GBS) is an advantage

Fluency in English

Additional Information :

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity equity and inclusion.

LDC encourages diversity supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value both for our business and for other value chain stakeholders: our people our business partners the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

• 25 annual paid leave
   
• Flexible working hours
   
• Food vouchers
   
• Transportation allowance
   
• Additional medical & dental insurance
   
• Life insurance
   
• Sports card with 90/10 coverage
   
• Various learning & development opportunities
   
• Yearly performance evaluation plans
   
• Social clubs & Wellbeing initiatives
   
• Team buildings & social events
   
• Employee Referral Program

Remote Work :

No

Employment Type :

Full-time