Front Desk Supervisor

Atlanta Marriott Peachtree Corners is a modern welcoming hotel conveniently located near Technology Park and just minutes from Norcross giving guests easy access to local businesses dining and entertainment. With contemporary guest rooms versatile meeting space and thoughtfully designed public areas our hotel offers a comfortable and productive environment for both business and leisure travelers. Featuring upscale amenities a relaxing outdoor courtyard and a commitment to exceptional service we provide a memorable stay for every guest.

Are you passionate about hospitality and delivering exceptional guest service Were looking for a Front Desk Supervisor to join our team and lead our front office in a vibrant guest-focused environment! As a key leader at the front desk youll help guide the team ensure smooth daily operations and support a warm and professional guest experience.

Lead and support front desk agents during daily operations ensuring service standards and procedures are consistently followed.

Assist with training coaching and developing team members to ensure exceptional guest service.

Handle escalated guest concerns with professionalism care and quick problem-solving.

Oversee check-ins check-outs room assignments and billing accuracy.

Coordinate closely with Housekeeping Engineering and other departments to ensure seamless guest experiences.

Monitor front desk workflow staffing levels and daily reports to support efficient operations.

Maintain a clean organized and professional front desk environment while modeling excellent customer service.

If you have strong leadership abilities excellent communication skills and a passion for creating memorable guest experiences wed love to meet you!

Why Work with Us

As part of our team youll enjoy:

Competitive hourly wage

Medical dental vision and 401k plan options

Opportunities for career growth and development within StepStone Hospitality Inc.

An opportunity to connect with guests from diverse backgrounds in a thriving business and leisure destination.

Free Parking

Free Lunch

Hotel Discounts

We offer Daily Pay get paid every day!

Must have a comprehensive knowledge of hotel operations and guest services

Strong communication and interpersonal skills

Ability to handle difficult situations and maintain professionalism

High school education preferred; relevant training and experience required

Previous experience in a hotel environment preferred

Knowledge of applicable Federal state and local health safety and legal regulations

Ability to obtain required licenses and certificates

Additional language ability preferred

CPR and first aid training preferred

EOE All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Screener Questions: Availability

Are you able to work weekends and holidays (required)