Parts Manager
Share
Job Location:
Rantoul, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
The Parts Counter Manager is responsible for customer service and retail sales at an auto parts this position your responsibilities include selling parts order parts and taking inventory of stock in storage and if necessary on shelves.
Parts Manager Compensation and Benefits:
Competitive Pay
Health Insurance
PTO & Sick Leave
401(K)
Parts Manager Responsibilities:
Oversee the parts sales process from start to finish
- Order Maintain and Manage Parts Department Inventory
Locate any parts not in stock
Complete special order part request for the customer
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Must follow all company safety policies and procedures
Understand and follow federal state and local regulations applicable to industry
- Interview Hire and Supervise all parts department personnel in addition to monitoring their customer service
- Create Goals and Objectives for the department which includes an annual operating budget and a marketing plan to promote new and repeat business
- Keep up to date on manufacturer warrant and policy procedures while serving as a liaison with the factory representative
- Maintain the highest Customer Service Index (CSI) rating from customers and handle complaints immediately and according to dealership policy
- Maintain and actively seek additional Wholesale accounts in the area
- Other Duties as assigned
Parts Manager Requirements:
Previous experience at an automotive dealership is required
Ability to identify the problem quickly
Knowledge of automobiles
Effective analytical and communication skills
Strong reading computer and mathematics skills
Ability to learn new technology and repair and service procedures and specifications
Minimum of 3 year in service and/or parts department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive friendly attitude
High school diploma or equivalent
Experience with auto parts sales (preferred)
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Detail-oriented have a professional appearance and strong work ethic
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager
Key Skills
- Sales Experience
- Inventory Control
- Forklift
- Customer Service
- Algebra
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Agriculture
- Geometry
- P&L Management
About Company
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loan...
