Schedule: Monday and Friday 8am-630pm
- Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.
- Route escalated calls to the appropriate department and personnel.
- Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
- Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Answer a high volume of calls
Qualifications :
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
Additional Information :
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors including relevant experience knowledge skills other job-related qualifications and geography.
Remote Work :
No
Employment Type :
Part-time
Schedule: Monday and Friday 8am-630pmEffectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.Route escalated calls to the appropriate department and personnel.Complete tasks surrounding the nature of the call and p...
Schedule: Monday and Friday 8am-630pm
- Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.
- Route escalated calls to the appropriate department and personnel.
- Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
- Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Answer a high volume of calls
Qualifications :
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
Additional Information :
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors including relevant experience knowledge skills other job-related qualifications and geography.
Remote Work :
No
Employment Type :
Part-time
View more
View less