Senior Workshop Coordinator

The Sr. Workshop Coordinator (SWC) is responsible for all work efforts related to federal benefit workshops including advertising enrolling participants logistics and reporting. Additionally the SWC provides outreach to government agencies and agency HR personnel to generate opportunities for additional performing the role duties the candidate must manage multiple priorities and deadlines working with Network financial professionals government agency managers and employees and GBE trainers.

Key Responsibilities

• Workshop outreach and coordination: The SWC assists with outreach to government agencies and agency HR managers to promote and coordinate trainings for certain agencies or groups of employees in certain regions. The SWC works with the agency to identify appropriate locations and dates then coordinates with the location to make arrangements for the workshops.
• Workshop promotion and fulfillment: The SWC must have thorough knowledge of the GBE CRM/Marketing system and the workshop content in order to create compelling advertising to promote the workshop and ensure all workshops have an adequate number of government employees in attendance. Multiple workshops may be in the promotion phase at one time and the SWC is responsible for coordinating each promotion with the sponsoring professional.
• Training logistics: The SWC is responsible for ensuring all aspects of in-person training workshops are in place including location signage attendance sheets room set-up and evaluation forms. Additionally the SWC is responsible for ensuring all aspects of virtual training including electronic invitations presentation materials introduction of trainer and sponsor final evaluations and data collection.
• The SWC is the primary person responsible for maintenance of the CRM database and workshop marketing system. The system must retain relevance and effectiveness. The SWC also ensures timely updates are made to all prospect lists stored in the database.

• Bachelors or other college degree certification or equivalent
• 5 years of experience working in a government benefit and education market
• 3 years of experience in customer service
• Excellent interpersonal skills and effective communication abilities.
• Problem solving skills.
• Self-starter and proven ability to work remote.
• Ability to multi-task and manage multiple relationships and tasks at any one time.
• Proven ability to lead and implement change.
• Knowledge of CRM and marketing systems.

Physical Requirements:

• Standing or sitting for extended periods of time in an office environment
• Working on a computer for extended periods of time
• Lifting up to 15 pounds