Rehabilitation Department Receptionist

Our Mission:Enhancing the lives of those we serve.

About Us:Citizens Health is a community based private not-for-profit organization. It is comprisedof:

Citizens Medical Center- a 25 bed critical access hospital

Family Center for Health Care- an outpatient ruralhealth clinic

PrairieSenior- a skilled nursing facility

Citizens Clubhouse- an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

Palace Drug Store - our outpatient pharmacy.

We strive to be progressive dependable and knowledgeable while providing compassionate evidence-based care to the residents of northwest Kansas.

Location:100 E College Ave Colby Ks

Position Information: Under the supervision of the Director of Rehabilitation this team member will be responsible for reception scheduling and patient file maintenance.

Days: Monday thru Friday

Hours: 8am - 5 pm

What youll do:

• Greet Rehabilitation Services Department patients and verify registration with the outpatient department during first visit.
• Answer phone calls and manage messages received communicating messages to the appropriate staff.
• Schedule and manage patient appointments.
• Maintain Rehabilitation Department staff schedules.
• Check accuracy of billing batch list from the business office by verifying patient numbers and charges.
• Create and maintain inpatient and outpatient charts.
• Breakdown charts for dismissed rehabilitation patients and send charts to Health Information Services.
• Ensure patient plans of care are complete with a provider signature assemble and send patient evaluations/records to specialist as requested/directed by therapist and request renewal of orders as needed.
• Communicate insurance requirements regarding pre-authorization extensions requests and denials to the appropriate staff.
• Manage patient satisfaction surveys and forward results to the Director of Rehab.
• These duties are subject to modification pending workflow/clinic requirements.
  

• Other duties as assigned.

What you bring to the table:

• High school diploma or GED.
• Medical experience preferred but not required.
• Possess interpersonal skills needed to function in a team setting.
  
• Pleasant tactful and courteous to patients/residents visitors and staff.
• Appropriate personal hygiene.
• Ability to work in close cooperation with others and the Department Leader.
• Ability to read well enough to follow directions and understand the responsibilities of working in the Rehabilitation Services Department.
• Willing and able to participate in educational sessions in-service training and demonstrations.
• Knowledge of medical terminologyis an asset.
• BLS is required. Will be assigned to a BLS class if credentials are not current.

To be successful within our organization you will need to:

• Self-starter who takes initiative is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Typical Working Conditions: Climate controlled office and outpatient clinic. Will work with patients of all ages with physical occupational and speech restoration needs. Occasionalpressure due to multiple calls/inquiries.

Available Benefits:

Medical dental and vision insurance available

Pre-Tax and Roth Contributions

• Automatic 6% salary deferral upon employment
• Regular and matching contributions after one-year and 1000 hours worked

Provides Life Accidental Death and Dismemberment Insurance

• Full-time coverage - equal to two times employees annual income
• Part-time coverage - one-time annual income

Differential and Certification Pay

• Eligible employees receive shift weekend and holiday differential pay

Other Benefits

• Paid time off
• On-site child care services
• Funeral leave
• Health Savings Account
• Dependent Medical and Limited Purpose Flexible Spending Accounts
• The Standard Group Insurance
• Discounted membership rate for MASA
• Many More!
  

Citizens Medical Center Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin citizenship status ancestry age sex (including sexual harassment) sexual orientation marital status physical or mental disability military status or discharge history or any other characteristic protected by law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me. If I am hired I understand that either CMCI or I can terminate my employment at any time and for any reason with or without cause and without prior notice. I understand that no representative of CMCI has the authority to make any assurance to the contrary.

Citizens Medical Center Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.

If you needassistancetocompletethis application or during any phase of the application interview or employment process please notify the Human Resources Department or visittheiroffice located at 100 E. College Drive in the Annex building. Every reasonable effort will be made to accommodate your needs in a timely manner.

Required Experience:

Junior IC