Cruise Line Customer Advisor Remote from Portugal
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Start Date: 15 January
Do you enjoy the sea travel and helping people plan unforgettable holiday experiences
In this role you will support one of the worlds fastest-growing cruise brands guiding customers as they organise their dream voyages.
Salary & Benefits
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1500 x 14 salary
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Relocation from outside Portugal:
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Room in a shared apartment for up to 12 months
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Monthly rent 280 all utilities included (deducted directly from payslip)
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Remote work model (must be based in mainland Portugal)
Monday to Friday: 08:00/17:00
This position is ideal for individuals who enjoy customer interaction and feel comfortable recommending additional or alternative options when relevant. Any level of sales experience is welcome.
Key Responsibilities
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Handle inbound calls and customer inquiries
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Provide professional guidance on cruise packages and destinations
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When appropriate offer package upgrades or alternative options
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Deliver pre-booking and post-booking customer support
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Assist travel agencies with booking management
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Inform customers about documentation prices ships destinations and related topics
Ideal Candidate Profile
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Any background in sales (retail call centre tourism e-commerce etc.)
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Strong communication and interpersonal skills
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Attention to detail and a problem-solving approach
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Comfortable using digital tools
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Ability to manage multiple tasks
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
