Working Student (fmd) SAP Concur Working Student in Customer Success

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build

• In this role youll support Customer Success Managers and Client Marketing Managers with daily activities meeting preparation research documentation and presentation creation
• Youll help organize and deliver customer events (e.g. Client Roundtables User Groups) and manage CRM data to ensure accuracy
• Youll assist in post-event and post-campaign follow-up including lead generation and customer communication
• Youll collaborate with the Client Marketing team on customer-facing materials and contribute to cross-functional process-improvement projects

What Youll Deliver:

• Measurable improvements in data quality through consistent CRM updates and reporting
• High-quality meeting materials and event documentation
• Positive customer and stakeholder feedback on events you help execute
• Improved lead generation and conversion through structured follow-up

What you bring

Were looking for someone who takes the initiative perseveres and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Student (f/m/d) at a university or a university of applied sciences
• Fluent in German and English both written and spoken
• Currently enrolled as a student (e.g. Business Administration Information Systems Communications or a related field)
• Strong interest in SaaS solutions Cloud Software and technology trends like AI
• Strong communication skills and enthusiasm for engaging with customers
• Analytical mindset and interest in data-driven work
• Proactive reliable and well-organized working style
• Enjoyment of working in a dynamic fast-paced environment
• At least one year cooperation
• Office location: Eschborn/Germany minimum of 2 office days/week required
• Location: max 100 km from Eschborn

Where you belong

Team Culture:

Dynamic diverse and collaborative environment focused on customer success
High-performing team with a culture of ownership trust and mutual support
A mosaic of individuals committed to helping each other succeed

Who Thrives Here:

Proactive curious people who enjoy a fast-paced environment
Strong communicators who value teamwork and continuous learning
Individuals motivated by helping customers succeed and making an impact

How We Collaborate:

Close cross-functional work with Customer Success Marketing Sales and Services
Regular team meetings open communication quality time in the office
A win together mindset with active knowledge sharing and joint problem-solving

Growth Opportunities:

Hands-on experience in Customer Success account management and SaaS operations
Development of CRM data-analysis communication and project skills

Your set of application documents should contain a cover letter a resume in table form school leaving certificates certificate of enrollment current university transcript of records copies of any academic degrees already earned and if available references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global strategic paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers #SAPNextGen

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442764 Work Area: Marketing Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time #LI-Hybrid