Application Analyst I PRN

Overview

At Augusta Health your work matters and so do you. Whether youre delivering direct patient care supporting operations or innovating behind the scenes every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job we offer a purpose-driven career in a nationally recognized independent health system located in Virginias scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration integrity and excellence. With opportunities across clinical and non-clinical areas Augusta Health is a place where your skills make a difference and your growth is a priority.

Why Join Augusta Health

We believe in taking care of the people who care for our community. Thats why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being career development and work-life balance. Whether youre launching your career or bringing in years of experience we provide the tools resources and encouragement to help empower you to reach your full potential personally professionally and financially.

Explore our Benefits current Hiring Incentives and our Taking Care of Us initiative which embraces Belonging Respect Inclusion Diversity Growth and Equity (B.R.I.D.G.E.) to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Retirement savings plans and financial wellness support programs
• Access to onsite childcare
• Free onsite parking 24/7-armed security for your safety a Health Fitness Reimbursement Program and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria gift shop pharmacy and local entertainment venues (i.e. movie tickets)

Full details are available on our Benefits Page.

Job Summary

The Application Analyst provides support for computer applications used in various departments within the Augusta Health environment. The Application Analyst is a vital member of the Augusta Healthcare team as they oversee the organization maintenance and evaluation of the healthcare applications used to meet the hospitals technical needs.

This position provides ongoing support monitoring and optimization for the systems utilized by various departments in the environment. The Application Analyst will frequently be required to interact with PHI (patient health information) and will comply with all HIPAA standards.

This is a PRN (as needed) position that features a flexible schedule with approximately 2030 hours per week. Hours fluctuate based on the needs of the organization.

This position plays a critical role in supporting Augusta Healths mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative patient-centered environment and helps drive outcomes aligned with organizational priorities.

Essential Job Duties

• Reviews analyzes and modifies systems including testing and installing to support organizational applications.
• Assists in the organization maintenance and evaluation of documentation for supporting healthcare systems.
• Acts as a strong resource to healthcare team members for all aspects of the systems they support.
• Participates with fellow team members and appropriate user groups to evaluate requests and determine feasibility and advisability of system changes.
• Identifies educational needs and collaborates with appropriate organizational leaders to design and implement end user education
• Assists team members and organizational leaders to analyze data and identify trends to improve organizational performance and clinical outcomes.
• Assists in training of application team members and provides them with support on departmental processes and policies.
• Participates in the development of downtime procedures for clinical documentation and evaluates effectiveness to assure that the hospital and clinics remain functional during system downtimes.
• Monitor and support implemented software and respond to issues as required making necessary corrections with appropriate change control.
• Utilize best practices for change management processes and communication to maintain highest levels of system stability and reliability.
• Complies with all HIPAA standards when dealing with PHI and other patient data.
• Maintains strong working relationships with end users vendors and consultants while providing day- to-day support of the applications.
• Provides Go Live support with applications.
• Participates in projects as needed and performs other duties as assigned
• Provides on call support as needed.

Required Qualifications

• Education: High School or equivalent accepted if candidate has IT or other healthcare experience of at least one year
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Bachelors or Associates degree preferred - requires no previous IT experience
• Prior experience in a hospital healthcare system or related service-oriented environment
• Familiarity with Augusta Healths systems workflows or organizational culture is a plus

Competencies Knowledge Skills and Abilities

• Excellent understanding of the organizations goals and objectives
• Excellent written oral and interpersonal communication skills
• Ability to conduct research into system issues as needed
• Highly self-motivated and directed with attention to detail
• Ability to prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Ability to work in a team-oriented collaborative environment

About Augusta Health

Augusta Health is an independent nonprofit mission-driven health system located in Fishersville Virginia in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services including Augusta Medical Centera 255-bed facilityand Augusta Medical Group which operates 40 practice locations and four urgent care centers. Our commitment to excellence innovation and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history values and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits hires and promotes qualified candidates for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran or military discharge status and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.

Required Experience:

IC