Senior Director, Rare Disease Navigator (Secondment 12 Months)
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Job Location:
Lake Forest, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
WHY PATIENTS NEED YOU
The Rare Cardiac Navigator Lead (Secondment) will lead the Navigator Commercial (non-sales) Function dedicated to supporting healthcare professionals (HCPs) and their offices in the area of transthyretin amyloid cardiomyopathy (ATTR-CM). This role is responsible for building and managing a high-performing team that delivers exceptional customer service and education through remote virtual channels. The Navigator team ensures seamless engagement across organizational functions tools and resources and facilitates scientific dialogue and support specific to ATTR-CM.
HOW YOU WILL ACHIEVE IT
Execute strategies to proactively educate HCPs provide customer support and connect with subject matter experts (SMEs) in a non-sales commercial capacity with a focus on ATTR-CM.
Build and lead a diverse qualified team of Rare Cardiac Navigators fostering deep therapeutic knowledge scientific expertise and credibility with ATTR-CM products.
Establish new approaches and workflows for the Navigator function ensuring effective collaboration across commercial and non-commercial colleagues to meet HCP needs related to ATTR-CM.
Implement engagement strategies for non-traditional HCPs and communities in the ATTR-CM space.
Identify and facilitate SME support across the enterprise to address HCP requests regarding ATTR-CM.
Provide strategic leadership contributing to relevant leadership teams and collaborating with cross-functional partners.
Continuously improve service levels by recommending enhancements to materials technology and processes and sharing best practices.
Optimize virtual engagement skills and ensure proficiency in digital tools and platforms.
Ensure full compliance with all relevant laws policies and processes.
Build a strong team culture promote colleague engagement and foster a feedback-driven continuous improvement mindset.
Develop training curricula and coaching strategies for ongoing Navigator development.
Establish reporting and analytics to monitor operational performance and inform executive leadership.
Partner with stakeholders to ensure understanding of the Navigator role and its integration with supporting functions.
Set team goals and hold members accountable for scientific knowledge communication compliance and technology use.
QUALIFICATIONS
Must-Have
BA/BS with 12 years of experience MBA/MS with 10 years of experience OR PhD or JD with 7 years of experience. Proven track record in healthcare customer engagement (HCPs and accounts).
Strong business acumen superior communication and presentation skills.
Ability to build strong professional relationships virtually in a dynamic environment.
Nice-to-Have
MD/DVM with 5 years of experience.
35 years of pharmaceutical or related healthcare experience.
Relevant therapeutic experience and expertise in ATTR-CM.
NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS
Some domestic travel may be required primarily between HQ and Pfizer Connect Centers
OTHER JOB DETAILS
Last Date to Apply for Job:January 1 2025
Additional Location Information:US - Any Pfizer Site
Eligible for Relocation Package NO
Secondment 12 months
If you are currently in a driving position with a fleet vehicle and this secondment does not require driving as an essential function of the position for12 months or longer you will be required to turn in your fleet vehicle for the duration of the non-driving secondment. Please refer to the Fleet Policy and Procedures document for more information.
There will be no change to your current work location.
Position is considered Flexible and colleagues are expected to comply with Log In For Your Day(LIFYD) requirements at site location (e.g. about 2.5 days a week in office).
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Required Experience:
Exec
Key Skills
- FDA Regulations
- Management Experience
- Manufacturing & Controls
- Biotechnology
- Clinical Development
- Clinical Trials
- Drug Discovery
- Project Management
- Filing
- Team Management
- Leadership Experience
- Chemistry
About Company
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