Payroll and Benefits Coordinator
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About Citco:
Citco is a global leader in fund services corporate governance and related asset services with staff across 80 offices worldwide. With more than $2 trillion in assets under administration (AuA) we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit
About the Team & Business Line:
Were a family-owned business not a faceless corporation. This personal approach informs every aspect of our customer service where we develop long-lasting relationships with our clients. But we dont stop there: we also build these same bonds among our own teams too. Here weve created a community where colleagues support one another and different departments help others succeed. And here weve cultivated a culture where employees care about our company values and live them in their work. At Citco this people-centric philosophy is the core of who we areand it shines through in everything we do every day.
Responsibilities
Your Role:
You will be responsible for the payroll and benefits administration for approximately 1300 employees with duties not limited to:
- Managing the full cycle of benefits portal updates for new hires and departing employees
- Assist employees with enrolling in retirement savings plans
- Processing employee life events and status changes promptly
- Managing relationships with third-party vendors for billing and issue resolution
- Conducting monthly bill reconciliation and departmental cost allocation
- Ensuring accurate maintenance of digital personnel records
You will handle escalated Benefits and Pension plan issues while delivering new hire orientation sessions creating and maintaining educational materials organizing carrier-led information sessions and wellness seminars providing guidance on plan selection and optimization and supporting employees during annual enrollment periods.
You will assist in processing semi-monthly payrolls with duties not limited to: Preparing New hire leaver and pay change files calculating vacation entitlement interpreting payroll change reports and creating audit files and preparing Journal Entries.
You will deliver backup coverage and assistance to the Payroll Specialist when needed
You will ensure the information in Ceridian benefits module matches the information with the benefits carrier by identifying discrepancies through reconciliation and correcting the information
You will create and update reports or spreadsheets such as: Payroll audit pension contribution reconciliation and benefits reconciliation
You will respond to and resolve inquiries related to payroll benefits RRSP pension disability and leave matters while providing comprehensive support to employees on plan offerings and options.
You will ensure timely response to all stakeholder inquiries including HR team members Finance department management employees and external partners
You will maintain digital employee records to facilitate audits and ready access to payroll and benefits information
You will maintain current knowledge in benefits payroll and related legislation
You will provide admin support to ad hoc projects to the Payroll and Benefits Manager and will be performing other duties and responsibilities inherent to the position as required
Qualifications
About You:
Holds a bachelors degree in business administration accounting finance or HR with a strong interest in payroll.
Has 23years of experience in payroll and benefits administration.
Demonstrates solid knowledge of Ceridian Dayforce.
Can selfprioritize work exhibiting excellent organizational skills and meticulous attention to detail.
Handles confidential information with a high degree of discretion and tact.
Works collaboratively in a team environment.
Is computersavvy with proven competence in Microsoft Word Excel and HR systems.
Manages conflicting priorities and a demanding workload effectively.
Possesses strong written and verbal communication skills.
Payroll and Compliance Professional (PCP) certification is an asset.
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
At Citco, we don't just provide bespoke solutions and better results. We’re a true partner dedicated to developing rich, long-term relationships through gold standard services.
