Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints configuring MTR devices in Cisco Control Hub and Teams Admin Center and supporting multi-platform meetings including Zoom Google Meet and Microsoft Teams. Adept at troubleshooting AV setups ensuring seamless conferencing experiences and delivering IT AV support for large-scale events.
- Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints.
- Knowledge of deploying Microsoft Teams Rooms systems.
- Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center.
- Familiarity with starting Zoom Google Meet and Teams meetings from MTR systems.
Key Skills
- Conference Room AV Support and Troubleshooting
- Microsoft Teams Rooms (MTR) Deployment
- Cisco Video Endpoints Integration
- Teams Admin Center & Cisco Control Hub Management
- Zoom Google Meet and Teams Meeting Support
- AV Equipment Installation and Maintenance
- Beginner-level UC Experience
- Event Production and Dry Runs
Organization
- Planning executing tracking multiple meetings.
- Ability to keep up to date on virtual event technology.
- Liaison between facilities Booking team.
- Coordinating (Webcast production)
- Scheduling booking planning event conducting dry-runs pre-production and post-production.
- Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
- Working knowledge of supporting meetings platforms such as Microsoft Teams Webex Zoom etc.
- Experience with Events platforms such as Microsoft Teams Live Event Microsoft Stream Webex Event Centre vMix Pearl 2 IBM (Upstream) WebEx Events OBS and video editing programs like Adobe Premiere Pro
- Provide expert Conference Room AV Support including troubleshooting and resolving technical issues promptly and effectively.
- Install configure and maintain AV equipment in various AV spaces ensuring optimal performance and functionality.
- Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment ensuring seamless and high-quality video conferencing experiences.
- Familiarity with Poly phones and their setup within conference rooms ensuring efficient and clear communication capabilities.
- Assist in troubleshooting Microsoft Teams Meetings offering guidance and solutions to ensure successful virtual collaborations.
- Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
- Deliver IT AV support for large group meetings and events ensuring smooth operation and technical assistance as needed.
- Maintain accurate records of AV equipment inventory configurations and maintenance activities.
Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints configuring MTR devices in Cisco Control Hub and Teams Admin Center and supporting multi-pla...
Experienced AV/UC Support Engineer with expertise in Audio-Visual systems and beginner-level Unified Communications skills. Skilled in deploying Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints configuring MTR devices in Cisco Control Hub and Teams Admin Center and supporting multi-platform meetings including Zoom Google Meet and Microsoft Teams. Adept at troubleshooting AV setups ensuring seamless conferencing experiences and delivering IT AV support for large-scale events.
- Ability to deploy Microsoft Teams Rooms (MTR) systems on Cisco Video Endpoints.
- Knowledge of deploying Microsoft Teams Rooms systems.
- Ability to add new MTR devices into Cisco Control Hub and Teams Admin Center.
- Familiarity with starting Zoom Google Meet and Teams meetings from MTR systems.
Key Skills
- Conference Room AV Support and Troubleshooting
- Microsoft Teams Rooms (MTR) Deployment
- Cisco Video Endpoints Integration
- Teams Admin Center & Cisco Control Hub Management
- Zoom Google Meet and Teams Meeting Support
- AV Equipment Installation and Maintenance
- Beginner-level UC Experience
- Event Production and Dry Runs
Organization
- Planning executing tracking multiple meetings.
- Ability to keep up to date on virtual event technology.
- Liaison between facilities Booking team.
- Coordinating (Webcast production)
- Scheduling booking planning event conducting dry-runs pre-production and post-production.
- Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
- Working knowledge of supporting meetings platforms such as Microsoft Teams Webex Zoom etc.
- Experience with Events platforms such as Microsoft Teams Live Event Microsoft Stream Webex Event Centre vMix Pearl 2 IBM (Upstream) WebEx Events OBS and video editing programs like Adobe Premiere Pro
- Provide expert Conference Room AV Support including troubleshooting and resolving technical issues promptly and effectively.
- Install configure and maintain AV equipment in various AV spaces ensuring optimal performance and functionality.
- Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment ensuring seamless and high-quality video conferencing experiences.
- Familiarity with Poly phones and their setup within conference rooms ensuring efficient and clear communication capabilities.
- Assist in troubleshooting Microsoft Teams Meetings offering guidance and solutions to ensure successful virtual collaborations.
- Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
- Deliver IT AV support for large group meetings and events ensuring smooth operation and technical assistance as needed.
- Maintain accurate records of AV equipment inventory configurations and maintenance activities.
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