Occupancy SpecialistProperty Manager
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Job Location:
Milwaukee, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
ð Occupancy Specialist Apartment Communities in Milwaukee
Location:Milwaukee WI (serving multiple communities)Employer:Lutheran Social Services of Wisconsin & Upper Michigan (LSS)Employment Type:Full-time Benefit-EligibleSchedule:Primarily MondayFriday 1st shift (flexed as needed for tenant needs)
About the Role
Lutheran Social Services (LSS) is seeking a detail-oriented and customer-focused Occupancy Specialistto manage day-to-day property operations across several HUD projects and LSS-owned or managed apartment rental programs in Milwaukee.
This role is central to ensuring compliance with HUD regulations maintaining strong tenant relations and supporting the overall success of our housing programs. Youll serve as the primary representative of LSS for tenants stakeholders and community partners while ensuring properties remain welcoming compliant and financially sound.
Key Responsibilities
Serve as the agency representative for tenants stakeholders and community partners.
Manage tenant relations enforce lease requirements and address concerns promptly.
Complete HUD Certified Occupancy Specialist training and maintain working knowledge of HUD handbooks.
Market and promote properties to maintain occupancy rates that meet/exceed budget goals.
Collect and record payments (rents deposits fees) and prepare accurate monthly deposit reports.
Review financial reports monitor charges and communicate discrepancies.
Oversee tenant certifications leases and ensure accuracy of documentation.
Maintain HUD-compliant waiting lists and tenant files.
Ensure compliance with Fair Housing laws and participate in annual training.
Support property curb appeal and facility standards (including light cleaning snow/ice removal trash pickup etc.).
Conduct apartment inspections and prepare for HUD WHEDA REAC and other compliance inspections.
Handle on-call/after-hours communications for facility or resident issues.
Coordinate facility testing (fire extinguishers elevators sprinklers smoke detectors etc.).
Complete background and credit checks as assigned.
Participate in ongoing training and professional development.
Qualifications
Education:High school diploma or GED required.
Experience:Previous property management or customer service experience preferred.
Licenses/Certifications:
Valid drivers license and reliable transportation.
Satisfactory driving record per LSS Driver Safety Procedure.
Ability to meet LSS auto insurance requirements.
Must attend and pass HUD Certified Occupancy Specialist training.
Skills & Competencies
Strong organizational and communication skills.
Ability to work independently and collaboratively.
Knowledge of HUD regulations Fair Housing laws and property management practices.
Comfort with financial reporting and documentation.
Flexibility to respond to tenant and property needs including occasional evenings/weekends.
Benefits & Perks
Medical Dental and Vision Insurance
Flexible Spending Accounts (Dependent & Health Care)
Mileage Reimbursement
Paid Time Off 10 Paid Holidays
403B Retirement Plan with company contribution
Employee Assistance Program
Service Awards & Recognition
Why Join LSS
At LSS youll be part of a mission-driven nonprofit organization committed to strengthening communities and empowering individuals. As an Occupancy Specialist youll play a vital role in ensuring safe affordable housing for residents while building meaningful relationships and supporting compliance standards.
ð Apply Today!Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer.
Required Experience:
Manager
Key Skills
- Time Management
- Customer Service
- Cold Calling
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Fair Housing Regulations
- LIHTC
- Budgeting
- OneSite
- Property Management
- Lead Generation
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