Business Development Inside Sales Representative

Business Development Inside Sales Representative

Location: Cerritos HQ Office

Compensation: Base Salary Commission Bonuses

About the Role

The Business Development Inside Sales Representative fuels top-line growth by identifying new opportunities qualifying leads and strengthening vendor and in-house client relationships. This role combines energetic cold calling strategic follow-up and high-level customer support. Balancing the dual responsibilities of a hunter driving outbound prospecting and new lead engagement and a sales rep managing and developing existing accounts this role plays a central role in our overall sales success.

Key Responsibilities

Business Development & Lead Generation

• Conduct cold calls outbound outreach and follow-up campaigns to vendor leads inbound inquiries and dormant accounts.
• Qualify new prospects by identifying needs budgets timelines and decision-makers.
• Collaborate with sales management to identify strategic growth opportunities within assigned territories or verticals.
• Provide additional business development support as needed.

Inside Sales & Customer Support

• Create and deliver customer quotes in a timely and accurate manner.
• Process customer purchase orders ensuring pricing terms and delivery expectations are correct.
• Manage the quote log open orders and backlog reports through internal systems or customer portals.
• Track review and follow up on open opportunities quotes and pending order activities.
• Provide additional sales support as needed.

Customer Experience & Relationship Management

• Serve as a primary point of contact for day-to-day customer inquiries.
• Identify customer needs and provide solutions that ensure a high level of satisfaction.
• Build strong trust-based relationships with customers vendors and internal departments.
• Ensure on-time delivery and order accuracy by coordinating with purchasing logistics vendors and suppliers.

Qualifications

• 2 years of experience in business development inside sales customer service or a related role.
• Proven success with cold calling outbound outreach or lead management preferred.
• Strong critical thinking problem-solving and organizational skills.
• Excellent communication skills-written verbal and interpersonal.
• Proficiency with Microsoft Office Suite (Word Excel Outlook PowerPoint).
• Experience with CRMs ERP systems or customer portals is a plus.
• Ability to thrive in a fast-paced multitasking environment.
• High level of accuracy accountability and customer-service orientation.
• Flexible adaptable and able to shift priorities with ease.

This position earns a competitive salary. We provide great benefits and perks including health dental vision a 401(k) plan vacation time company perks and community service days. If this sounds like the right opportunity to leverage your customer service account management and sales skills apply today!

Required Experience:

Unclear Seniority