Project Coordinator (ID 3369)

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Experience Required: 6-10years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

As a Project Coordinator you will:

Build and maintain strong collaborative relationships with business stakeholders to ensure high levels of customer satisfaction and effective management of change demand.
Coordinate and support the delivery of business and IT-related change initiatives in alignment with the Service Excellence strategy.
Gather document and follow through on requirements with stakeholders across business and IT functions.
Provide input on proposed change initiatives and coordinate recommendations for suitable technical solutions.
Participate in service and change review meetings to monitor service performance and ensure expectations are met.
Complete required training and adhere to all change delivery processes and procedures.
Track monitor and report on project progress against agreed plans.
Participate in post-implementation reviews to evaluate outcomes ensure business value and identify improvements for future initiatives.

What You Bring to the Table:

5 years of experience in service-driven change delivery roles across multi-site environments.
Fluency and confidence working in Dutch and English.
Proven experience in building strong stakeholder relationships across multiple locations.
Practical understanding of delivering strong customer experience in multi-site settings.
Strong negotiation skills with awareness of organisational politics and cultural sensitivities.
Basic knowledge of Networking WAN and LAN technologies (preferred).
Understanding of project management principles (preferred).
Experience in stakeholder management within complex environments (preferred).
A track record of delivering change initiatives through collaboration and influence (preferred).
Previous experience as a Project Lead or Change Lead in a multi-site environment (preferred).

You should possess the ability to:

Communicate clearly and confidently across different teams and organisational levels.
Coordinate multiple tasks requests and change activities with accuracy and accountability.
Analyse requirements and translate them into actionable plans.
Work collaboratively in a dynamic multi-site environment.
Influence stakeholders and drive alignment without formal authority.
Navigate complex environments with strong political and cultural awareness.

What We Bring to the Table:

A role within a transforming IT Solutions environment where you can directly contribute to building a digitally enabled future.
Opportunities to support impactful change initiatives that directly improve customer experience.
A collaborative work culture with support for development and training in change delivery processes.
The chance to be part of an evolving Service Excellence function influencing business and IT alignment.

Lets Connect

Want to discuss this opportunity in more detail Feel free to reach out:

Recruiter: Aswin Dhanvandhar

Phone:; Extn :141

Email:

LinkedIn: Skills:

As a Sr. Administrator Support & Operations you will: Provide advanced technical support for complex incidents escalated by analysts ensuring high-quality resolutions within agreed SLAs. Perform in-depth troubleshooting and root-cause analysis to address technical and security-related issues. Collaborate with cross-functional support teams to maintain seamless operations and enhance overall security posture. Drive customer satisfaction through First Call Resolution reduced rejected resolutions minimized case reopen rates and effective mitigation of security threats. Contribute to value-adding initiatives such as updating and managing the Knowledge Base coaching analysts and training newly onboarded team members. Ensure adherence to internal quality standards regulatory guidelines and organizational policies at all times. What You Bring to the Table: 5 years of experience in technical support IT operations or a similar role. Strong capability in handling escalated incidents and performing detailed root cause analysis. Solid understanding of security processes operational controls and service delivery best practices. Experience in collaborating with multiple support teams to drive operational efficiency. Ability to work within SLA-driven environments while ensuring customer-centric service delivery. You should possess the ability to: Diagnose and resolve complex technical issues independently. Communicate effectively with customers and internal teams ensuring clarity and professionalism. Mentor junior team members coach analysts and contribute to their skill development. Maintain a structured approach to documentation knowledge management and process adherence. Adapt quickly in a dynamic support environment while ensuring regulatory compliance. What We Bring to the Table: An environment that values continuous learning knowledge sharing and professional growth. Opportunities to contribute to high-impact operational initiatives and process improvements. A collaborative workspace with teams focused on delivering exceptional customer experiences and robust security posture. Supportive leadership and structured frameworks to help you excel in your role. Lets Connect Want to discuss this opportunity in more detail Feel free to reach out: Recruiter: Aswin Dhanvandhar Phone:; Extn :141 Email: LinkedIn:

As a Project Coordinator you will:Build and maintain strong collaborative relationships with business stakeholders to ensure high levels of customer satisfaction and effective management of change demand.Coordinate and support the delivery of business and IT-related change initiatives in alignment w...