Responsibilities:
- Supervise and coordinate the performance of servers captains hosts and support staff
- Maintain consistent high standards of guest service including timely resolution of feedback and complaints
- Optimize table turnover and seating capacity by managing reservations walk-ins and guest flow
- Enforce strict adherence to staff grooming hygiene and uniform standards
- Collaborate closely with kitchen and bar teams to ensure accurate and timely order fulfillment
- Monitor POS system functionality billing accuracy and cash handling procedures
- Ensure full compliance with food safety health regulations and Qatar municipality requirements
- Support management with daily reporting duty roster planning and inventory coordination
Requirements
Requirements:
- Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor in a high-volume casual or fine-casual dining environment
- Prior experience working in Qatar or other GCC countries is highly preferred
- In-depth knowledge of FOH operations service protocols and guest experience management
- Strong leadership interpersonal and conflict-resolution skills
- Fluency in English; proficiency in Hindi and Malayalam is an advantage
- Kerala background preferred.
Required Skills:
Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor in a high-volume casual or fine-casual dining environment Proven track record of managing FOH teams in fast-paced restaurant settings Prior experience working in Qatar or other GCC countries is highly preferred In-depth knowledge of FOH operations service protocols and guest experience management Strong leadership interpersonal and conflict-resolution skills Fluency in English; proficiency in Hindi and Malayalam is an advantage Kerala background preferred.
Responsibilities:Supervise and coordinate the performance of servers captains hosts and support staffMaintain consistent high standards of guest service including timely resolution of feedback and complaintsOptimize table turnover and seating capacity by managing reservations walk-ins and guest flow...
Responsibilities:
- Supervise and coordinate the performance of servers captains hosts and support staff
- Maintain consistent high standards of guest service including timely resolution of feedback and complaints
- Optimize table turnover and seating capacity by managing reservations walk-ins and guest flow
- Enforce strict adherence to staff grooming hygiene and uniform standards
- Collaborate closely with kitchen and bar teams to ensure accurate and timely order fulfillment
- Monitor POS system functionality billing accuracy and cash handling procedures
- Ensure full compliance with food safety health regulations and Qatar municipality requirements
- Support management with daily reporting duty roster planning and inventory coordination
Requirements
Requirements:
- Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor in a high-volume casual or fine-casual dining environment
- Prior experience working in Qatar or other GCC countries is highly preferred
- In-depth knowledge of FOH operations service protocols and guest experience management
- Strong leadership interpersonal and conflict-resolution skills
- Fluency in English; proficiency in Hindi and Malayalam is an advantage
- Kerala background preferred.
Required Skills:
Minimum 35 years of experience as a Floor Manager or Restaurant Supervisor in a high-volume casual or fine-casual dining environment Proven track record of managing FOH teams in fast-paced restaurant settings Prior experience working in Qatar or other GCC countries is highly preferred In-depth knowledge of FOH operations service protocols and guest experience management Strong leadership interpersonal and conflict-resolution skills Fluency in English; proficiency in Hindi and Malayalam is an advantage Kerala background preferred.
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