Business Certifications Manager

Job Overview

Are you ready to make a real difference in quality information security and continual improvement Were looking for a proactive and highly organised individual to join our Audit and Quality Team as our Business Certifications Manager for a 12 months Fixed Term Contract (FTC). In this pivotal role youll be at the centre of our mission to drive best practice and continual improvement across the qualifications business. Youll have the opportunity to lead the planning implementation and ongoing enhancement of our quality and information security management systems ensuring we meet and exceed ISO standards such as Quality ISO 9001 and Information Security ISO 27001. This is your chance to work closely with stakeholders at all levels influence a culture of excellence and manage projects that have a lasting impact. If you have strong project management skills a talent for engaging others a passion for continuous improvement and information security wed love to hear from you. Step into a role where your contributions truly matter.

Key Responsibilities

As our Business Certifications Manager you will:

• Champion the development implementation and ongoing improvement of our quality and information security management systems ensuring we meet and exceed ISO standards.
• Collaborate with colleagues across the business to drive compliance with ISO and regulatory requirements fostering a culture of best practice.
• Design and deliver engaging training sessions that empower teams and promote a culture of excellence.
• Lead and manage impactful improvement projects working closely with stakeholders to deliver meaningful change.
• Review update and develop procedures policies and documentation to ensure we remain at the forefront of external business standards.
• Prepare for and facilitate third-party audits (ISO 9001 ISO 27001 Cyber Essentials Plus) building strong relationships with certification bodies.
• Take the lead in preparing and delivering management reviews ensuring our leadership team is informed and engaged.
• Conduct gap analyses against business standards to support ongoing improvement and compliance.
• Support other teams in maintaining regulatory compliance including business continuity (ISO 22301).
• Drive business improvement activities following internal and external audits ensuring lessons learned are translated into action.
• Work closely with enabling functions (information security technology data privacy) to ensure our practices align with global policies and standards.

Key Challenges

• Inspire positive change by influencing behaviours at every level of a large and diverse organisation.
• Balance the demands of regulatory compliance with the evolving needs and priorities of the business ensuring both are met without compromise.
• Use your negotiation and persuasion skills to engage and motivate management making a compelling case for continual improvement.
• Manage multiple activities flexibly adapting to shifting business needs and tight schedules while maintaining high standards.

Required Qualifications and Experience

• Proven ability to deliver training and foster a culture of business excellence within teams across the organisation.
• Strong project management and analytical skills with a track record of leading and delivering impactful projects.
• Experience influencing staff at all levels including senior management to drive positive change and compliance.
• Good understanding of quality and information security best practices and their application in a business context.
• Experience of working in a regulated environment ensuring compliance with relevant standards and frameworks.
• Experience of driving process improvement initiatives that deliver measurable benefits to teams.
• Ability to design document and map business processes with an appreciation for how clear process mapping supports continuous improvement.
• Experience of maintaining and enhancing information and quality management systems ensuring they remain robust and effective in a dynamic business environment.
• Hands-on involvement in implementing ISO 27001 and/or ISO 9001 management systems or equivalent frameworks demonstrating a commitment to high standards and continual improvement.

Desirable Qualifications and Experience

• Professional certification in ISO implementation or auditing such as ISO Lead Auditor showing a dedication to professional growth and best practice.
• Formal training or certification in project management methodologies.
• Strong understanding of the Cyber Essentials Plus framework with the ability to apply this knowledge to strengthen organisational security and compliance.

Work Environment

Hybrid working with some travel to London office and other Pearson sites or suppliers. May require overnight stays for visits.

Role requires a high level of concentration and attention to detail often working under tight deadlines to ensure compliance.

Normal working hours apply (37.5 hours per week); flexibility as required to meet business needs.

Reporting Structure

The role reports directly to the Head of Audit and Quality within the Business Improvement and Regulation division.

This vacancy will close on 24th December. Please note that due to the holiday period we will review applications after the closing date and be in touch in the New Year with an update on your application.

Your rewards & benefits

We know youll do great work so we give a lot back with some of the best benefits in the business. We know one size doesnt fit all so our workplace programs meet the different needs of our diverse teams and their families too.

Please see our attractive UK benefits here:Pearson Jobs Benefits