RPA Operations Analyst SCCM, Access Management

Toronto - Canada

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Type: Hybrid (4 Days Office)

Experience: 6-8 years

Required Skills:

Digital : Citrix Virtual Apps

DesktopsEUCSTOOLSSCCM

op 3 Required Skills:

1. Ability to translate between business and technology terminology.

2. Possess strong critical thinking and problem-solving skills.

3. Strong organization planning and coordination skills with some leadership acumen.

Top 3 Preferred Skills:

1. Self-starter that can work independently with minimal supervision

2. Technology support operations experience including Microsoft Windows 10 and familiarity with underlying infrastructure technologies (Active Directory SCCM Citrix).

3. Related business operations interactions

Skills Profile

Ability to translate between business and technology terminology.

Possess strong critical thinking and problem-solving skills.

Strong organization planning and coordination skills with some leadership acumen.

Self-starter that can work independently with minimal supervision.

Technology support operations experience including Microsoft Windows 10 and familiarity with underlying infrastructure technologies (Active Directory SCCM Citrix)

Related business operations interactions.

Experience with Incident Management practices and procedures.

Knowledge of systems testing procedures and practices.

Summary of role

Coordinate provisioning of Virtual Machines across all environments (Development through Production).

Install and configure applications and utilities using tools such as SCCM.

Coordinate technology environment setup including firewall rules and application requirements.

Setup all aspects of an RPA bot in Blue Prism UI Path MS Power Platform including schedules environment variables and credentials.

Establish and maintain partnership with multiple AMCB line of business process owners Canadian business support teams and Technology teams in support of AMCB.

Execute Production Support readiness from HyperCare through turnover to BAU support team.

Perform basic technical triage of identified breakfix scenarios through resolution including data gathering in-depth analysis and documentation of scenarios and fixes in a structured knowledgebase.

Submit access requests for human and digital workers

Analyze existing access roles to determine applicability for new access needs based on least privileged roles

Role entitlement management for human and digital workers

Liaison with external partners including cross border resources

Oversight of adherence to Risk & Controls Framework ensure compliance and monitoring

Ensure adherence to Technology Risk and Information Security Standards

Required Skills:

BASEL

Work Type: Hybrid (4 Days Office) Experience: 6-8 yearsRequired Skills:Digital : Citrix Virtual AppsDesktopsEUCSTOOLSSCCMop 3 Required Skills:1. Ability to translate between business and technology terminology.2. Possess strong critical thinking and problem-solving skills.3. Strong organization plan...