Director, Technical Label Operations (Onsite)

Job Description

The Global Clinical Supply (GCS) organization within our companys Research Laboratories (manages the end-to-end clinical supply chain for the companys portfolio (300 Phase I-IV Clinical Trials 200 Investigator Initiated Studies and 200 External Collaborations). GCS is accountable for the planning sourcing labeling packaging and delivery of clinical supplies to clinical sites across more than 60 countries in compliance with worldwide regulations company policies and standard operating procedures.

The Director Technical Label Operations is a strategic team leader and technical expert within the Global Label Operations Team. The ideal candidate should have a passion for operational excellence as well as an established track record in continuous improvement of processes/ systems and talent development across global culturally diverse teams. The incumbent must demonstrate strong strategic and leadership skills to manage and resolve challenges arising from the diverse and dynamic requirements of our complex clinical supply chain.

The key immediate needs and opportunities for the role include:

• Integrating teams across US and Switzerland implementing a new operating model and ways of working.

• Lead a team of technical experts responsible for:

• Managing systems equipment and processes for label operations

• Partnering with IT suppliers and external partners to trouble-shoot and enhance equipment and systems to minimize disruption to operations

• KPIs investigations & CAPAs for Label Operations

• Implementation and change adoption for new equipment systems and tools to deliver digital strategy

• Strengthening talent development and technical expertise enhancing leadership impact and cultivating an inclusive innovative-focused culture.

• Proactively identifying operational risks and implementing data-driven mitigation strategies to ensure strong operational performance.

• Embedding business process continuous improvement that allows for enhanced efficiency with required responsiveness/flexibility to project-specific needs.

• Ensuring effective management and optimization of the technical aspects of the clinical supply chain operations contributing to the overall efficiency and success of the execution arm of the operations.

Primary Activities (including but not limited to):

• Support strategic plans by defining priorities establishing key performance indicators and driving change initiatives and process improvements.

• Continuously optimize assets processes and resources across the supply chain to maintain compliance and achieve operational excellence.

• Management of systems equipment and processes for label operations and provide guidance to team on simplification and efficiency opportunities.

• Lead complex cross-functional investigations and provide guidance to team on problem-solving and effective CAPA.

• Partner cross-functionally and with suppliers and external partners to trouble-shoot and enhance equipment and systems to minimize disruption to operations.

• Lead implementation and change adoption for new equipment systems and tools within Label Operations to deliver digital strategy.

• Inspire and motivate teams by setting high performance expectations and fostering a culture of learning accountability and continuous improvement.

Experience and Skills:

• Degree (BSc MSc MBA PhD) in Life Sciences Engineering Supply Chain Business Administration or related discipline

• Experience (10 years) in pharmaceutical biotechnology or medical devices with proven success in Project management and team leadership

• Demonstrated ability to lead and develop teams manage complex projects and deliver innovative solutions

• Strong communication collaboration and stakeholder management skills

• Technical proficiency in Clinical Labelling systems systems integration and data management tools (e.g. SAP printer architecture networks automation)

• Strong analytical and problem-solving skills with the ability to interpret complex data and drive evidence-based decisions.

• Proficiency in English (verbal and written) at a professional working level

#eligibleforERP

#PSCS

#GCScareer

Required Skills:

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.

Learn more about your rights including under California Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.