We are seeking a highly motivated Customer Service Representative to support our clients by providing clear efficient and solution-oriented assistance. This role focuses on handling customer inquiries resolving issues and maintaining a high standard of service that reflects our organizational values. You will play a key role in ensuring smooth communication between clients and consumers while upholding a professional and positive environment.
Responsibilities
Respond to customer inquiries through phone email or internal systems with accuracy and professionalism.
Provide clear information guidance and resolutions to ensure a seamless customer experience.
Maintain detailed and organized records of interactions and follow-up actions.
Collaborate with internal teams to escalate complex issues and ensure timely solutions.
Uphold service quality standards and contribute to a positive and efficient workflow.
Adapt to new tools processes and updates as the company continues to expand.
Qualifications :
Strong verbal and written communication skills.
Ability to prioritize tasks and manage time effectively.
Problem-solving mindset with attention to detail.
Professional reliable and comfortable working in a fast-paced environment.
Capable of maintaining professionalism in all customer interactions.
Additional Information :
Competitive salary of $47000 $50000 per year.
Opportunities for long-term professional growth and advancement.
Skill-development and continuous training programs.
Supportive structured and team-focused work environment.
Full-time position with a stable and consistent schedule.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more