Partner Program Manager, Sell Track

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Partner Program Manager Sell Track is responsible for designing scaling and optimizing global partner programs that support and grow DocuSigns reseller and distributor ecosystems. This role focuses heavily on building high-impact program frameworksincluding incentives benefits enablement and performance structuresthat drive partner activation profitability and sustained revenue growth.

Acting as a strategic connector between partner strategy and field execution this individual works cross-functionally with product sales marketing operations finance and enablement teams to deliver programs that solve partner needs and accelerate sell-through. The role leverages AI-driven insights analytics and automation to evolve incentive models improve partner experience and deliver measurable business value.

This is an individual contributor role reporting to Senior Director Partner Programs and Success.

Responsibility

• Own the strategy design and execution of the Sell Track focused on partners who resell distribute and transact DocuSign offerings

• Define the partner journey including lifecycle phases competency requirements incentives and benefitsensuring it aligns with reseller and distributor business models

• Integrate AI-enabled insights to identify opportunities for growth scale and partner performance optimization

• Build and maintain scalable global partner programs across the full partner lifecycle: recruitment onboarding enablement incentives benefits management compliance and performance tracking

• Develop incentive structures (rebates MDF accelerators and performance-based benefits) that drive reseller and distributor engagement and revenue outcomes

• Embed AI-driven enablement automation and analytics as foundational elements of program delivery

• Establish program governance models KPIs and scorecards to monitor partner performance and incentive ROI

• Utilize analytics and AI forecasting to evaluate program health partner profitability and the effectiveness of incentives making iterative improvements based on data-driven insights

• Partner with operations and analytics teams to create scalable automated partner workflows for incentives deal management and program compliance

• Ensure partner programs are measurable efficient and tightly aligned to global GTM and revenue objectives

• Collaborate with channel leaders alliances teams marketing product finance legal enablement and operations to bring programs to market and ensure seamless execution

• Lead cross-functional initiatives that enhance partner experience streamline incentive operations and reinforce partner value

• Develop executive-level reports dashboards and presentations using AI-enhanced visualization tools to inform senior leadership and influence strategic decisions

• Communicate program performance partner outcomes and incentive impact clearly and confidently

• Define and optimize the end-to-end partner experience for resellers and distributors

• Use AI-enabled personalization improved partner portal functionality and scalable digital engagement to enhance partner satisfaction and program adoption

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 12 years of experience in reseller amp; distributor partner programs channel strategy or ecosystem management within technology or SaaS

• Experience building and managing reseller and distributor-focused partner programs including incentives benefits and performance frameworks

• Experience using AI tools or automation to scale partner engagement operations or program analytics

• Experience with reseller and distributor business models sales motions margin structures and value creation levers

• Ability to design and implement incentive programs aligned to business goals (rebates MDF accelerators performance-based rewards)

• Bachelors degree in Business Marketing or related field

Preferred

• MBA

• Strong analytical and financial modeling skills including evaluating partner ROI and incentive effectiveness using AI-enhanced insight

• Demonstrated ability to influence and collaborate across functions regions and partner segments

  Exceptional communication program management and stakeholder engagement skills

• Familiarity with AI-powered partner management platforms analytics solutions and partner enablement systems

• Experience launching scaling and managing global SaaS reseller/distributor programs

• Ability to thrive in a fast-paced evolving and matrixed environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $157500.00 - $254350.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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